--- description: Get information about Twitter/X price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Twitter/X Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Social Media Marketing Software](/directory/30781/social-media-marketing/software) > [Twitter/X](/software/214056/twitter) # Twitter/X Canonical: https://www.capterra.in/software/214056/twitter Page: 1 / 73\ Next: [Next page](https://www.capterra.in/software/214056/twitter?page=2) > Social media marketing solution that helps businesses target specific audiences to organize different marketing campaigns. > > Verdict: Rated **4.5/5** by 1803 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1803 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Twitter ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Content Management Software (CMS) - Tagging ## Integrations (3 total) - Instagram - Meta for Business - WordPress ## Support Options - FAQs/Forum - Knowledge Base Software ## Category - [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software) ## Related Categories - [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software) - [Social Networking Software](https://www.capterra.in/directory/10043/social-networking/software) ## Alternatives 1. [Instagram](https://www.capterra.in/software/210721/instagram) — 4.7/5 (5189 reviews) 2. [Meta for Business](https://www.capterra.in/software/213257/facebook) — 4.4/5 (2374 reviews) 3. [Hootsuite](https://www.capterra.in/software/121701/hootsuite) — 4.4/5 (3799 reviews) 4. [Snapchat for Business](https://www.capterra.in/software/210733/snapchat) — 4.6/5 (1138 reviews) 5. [monday.com AI Work Platform](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (6072 reviews) ## Reviews ### "The Hub for Real-Time Information and Global Conversation" — 5.0/5 > **Mustafa** | *9 April 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: The platform remains the best source for real-time news and global trends. The ability to engage directly with industry leaders, creators, and public figures is unmatched. I particularly like the 'Community Notes' feature for crowd-sourced fact-checking and the integration of long-form video and 'Groks' AI capabilities, which have added more depth to the user experience > > **Cons**: The platform can sometimes feel overwhelming due to the high volume of content and occasional bots in the replies. The transition to the new verification system has made it harder at times to distinguish between authentic sources and paid accounts. Additionally, the algorithmic 'For You' feed can be hit-or-miss in terms of relevance compared to the chronological 'Following' feed > > Twitter/X is my primary tool for staying informed and networking professionally. While the platform has undergone significant changes recently, it remains a vital space for public discourse. The introduction of monetization for creators and improved video features has made it more versatile, though it requires a bit of effort to curate your feed to avoid noise. Overall, it is an essential app for anyone who wants to stay connected to what's happening in the world right now ----- ### "we are no longer crazy to utilize such a unethical X platform. many of our circle stopped using this Portal and wasting time. Thanks" — 1.0/5 > **vipul** | *3 May 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Cons**: Please Elaborate where rules broken, if raise a voice against fraud company in India who cheating customers like flipkart or any other, results suspending X account mean, X itself has no any ethics. we are no longer crazy to utilize such a unethical X platform. many of our circle stopped using this Portal and wasting time. Thanks ----- ### "Review of X (previously Twitter)" — 4.0/5 > **Iman** | *8 February 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: You can tweet (post) about everything and anything here. You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet. It's really good platform to share any news publicly while remaining anonymous. > > **Cons**: There could be an easy spread of fake news if many people start retweeting fake posts, leading to lot of confusions. Also the max limit to each tweet is very small, wish it was a little lengthier. > > Overall, great platform to share your opinions or any news while remaining anonymous to get the view of the general public based on their response. And to remain updated on the latest events and affairs. ----- ### "Excellent as a source of trend insights for great broadcasting." — 4.0/5 > **Luis** | *6 June 2026* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: Twitter/X has been a valuable platform, for following up on trends and local discussions that are of interest to our station viewers. I have been able to scan hashtags or see/like industry profiles quickly to help me pitch ideas to potential advertisers on what resonates with listeners. The post performing data is also extremely useful when scheduling social campaigns with ad sales campaigns. > > **Cons**: The UI changes can be confusing at times, as soon as I get comfortable, they do a major update. It also seems like it's more depending on ads, and when I want to concentrate on competitor accounts or particular niche conversations, I can be distracted by the ads. > > Twitter/X, although quirky, is an important tool for connecting with our audience and for identifying opportunities to connect our station content with broader cultural conversations. It's no longer just social media, it's an unsuspected friend when it comes to grasp listener behavior and smarter client pitching. ----- ### "no support or cs on X" — 1.0/5 > **Earl** | *15 May 2026* | Broadcast Media | Recommendation rating: 0.0/10 > > **Pros**: nothing now no cs why does it exist they don't care abourt users . used a long time \& never had this problem > > **Cons**: SUDDENLY X put in notifications my account is temporarily labelled limiting my reach. Earlier my account was suspended. put great effort to finding how to contact support \& appears there is no support. Leaving the info on my account with no explanation or how to resolve it. it is the worst example of cs. i would give it a 0/5 but to get this reviewed have to put a 1. looks like confusing yet i can still get into twitter or X. confusing why i can get into my account. why is it temporay labelled \& suspended no explanation given \& nothing shows who to contact when i click more \& system settings. > > Frustrating no support available . There is so much inconsistency \& no help offered been using at least 6 yrs ----- Page: 1 / 73\ Next: [Next page](https://www.capterra.in/software/214056/twitter?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/214056/twitter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | ----- ## Structured Data