---
description: Get information about Twitter/X price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Twitter/X Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Social Media Marketing Software](/directory/30781/social-media-marketing/software) > [Twitter/X](/software/214056/twitter)

# Twitter/X

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> Social media marketing solution that helps businesses target specific audiences to organize different marketing campaigns.
> 
> Verdict: Rated **4.5/5** by 1810 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1810 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Twitter

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Free
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Content Management Software (CMS)
- Tagging

## Integrations (3 total)

- Instagram
- Meta for Business
- WordPress

## Support Options

- FAQs/Forum
- Knowledge Base Software

## Category

- [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software)

## Related Categories

- [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software)
- [Social Networking Software](https://www.capterra.in/directory/10043/social-networking/software)

## Alternatives

1. [Instagram](https://www.capterra.in/software/210721/instagram) — 4.7/5 (5209 reviews)
2. [Meta for Business](https://www.capterra.in/software/213257/facebook) — 4.4/5 (2374 reviews)
3. [Hootsuite](https://www.capterra.in/software/121701/hootsuite) — 4.4/5 (3801 reviews)
4. [Snapchat for Business](https://www.capterra.in/software/210733/snapchat) — 4.6/5 (1141 reviews)
5. [SocialPilot](https://www.capterra.in/software/144332/socialpilot) — 4.4/5 (375 reviews)

## Reviews

### "The Hub for Real-Time Information and Global Conversation" — 5.0/5

> **Mustafa** | *9 April 2026* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: The platform remains the best source for real-time news and global trends. The ability to engage directly with industry leaders, creators, and public figures is unmatched. I particularly like the 'Community Notes' feature for crowd-sourced fact-checking and the integration of long-form video and 'Groks' AI capabilities, which have added more depth to the user experience
> 
> **Cons**: The platform can sometimes feel overwhelming due to the high volume of content and occasional bots in the replies. The transition to the new verification system has made it harder at times to distinguish between authentic sources and paid accounts. Additionally, the algorithmic 'For You' feed can be hit-or-miss in terms of relevance compared to the chronological 'Following' feed
> 
> Twitter/X is my primary tool for staying informed and networking professionally. While the platform has undergone significant changes recently, it remains a vital space for public discourse. The introduction of monetization for creators and improved video features has made it more versatile, though it requires a bit of effort to curate your feed to avoid noise. Overall, it is an essential app for anyone who wants to stay connected to what's happening in the world right now

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### "we are no longer crazy to utilize such a unethical  X platform. many of our circle stopped using this Portal and wasting time. Thanks" — 1.0/5

> **vipul** | *3 May 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10
> 
> **Cons**: Please Elaborate where rules broken, if raise a voice against fraud company in India who  cheating customers like flipkart or any other, results suspending X account mean,  X itself has no any ethics. we are no longer crazy to utilize such a unethical  X platform. many of our circle stopped using this Portal and wasting time. Thanks

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### "Review of X (previously Twitter)" — 4.0/5

> **Iman** | *8 February 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: You can tweet (post) about everything and anything here. You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet. It's really good platform to share any news publicly while remaining anonymous.
> 
> **Cons**: There could be an easy spread of fake news if many people start retweeting fake posts, leading to lot of confusions. Also the max limit to each tweet is very small, wish it was a little lengthier.
> 
> Overall, great platform to share your opinions or any news while remaining anonymous to get the view of the general public based on their response. And to remain updated on the latest events and affairs.

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### "A collection of HR Communication requirements." — 5.0/5

> **Tim** | *11 July 2026* | Human Resources Software | Recommendation rating: 9.0/10
> 
> **Pros**: Twitter/X is where we can connect directly with candidates and that's incredibly important in the industry. It's an excellent platform for publishing company news, and distributing employment opportunities to a broad audience. It helps us to share and exchange our values as a brand and to remain in tune with the latest developments. I've also used it to engage industry peers and stay across the competition in a relaxed and yet productive way.
> 
> **Cons**: It's a steep learning curve in the beginning, particularly if you don't have a lot of experience with social media. The interface is not always clear and inputting different profiles takes concentration. Not very user-friendly customer support can be frustrating as needs for quick solutions arise. Sometimes the amount of information can be overwhelming, affecting productivity in locating relevant interactions.
> 
> The use of Twitter/X has helped with our HR activities but it's not easy. Although it is undeniable that the tool can improve the communication process, it still needs to be mastered with patience and time to use. While it can be a great tool for keeping a public profile, and communicating with prospective employees, at times it can seem like a maze. It is part of our toolbox, but it's not the only answer.

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### "A powerful platform beyond social media" — 3.0/5

> **ibrahim** | *22 July 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10
> 
> **Pros**: It's a great and easy to use tool that provides real time updates for news or sports. It's a great way to connect with other users and brands providing a real insight on topics.
> 
> **Cons**: X (Twitter) is not the easiest for brand social media management and  to scale up sales and competition, it requires a longer learning curve.

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## Links

- [View on Capterra](https://www.capterra.in/software/214056/twitter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/214056/twitter> |
| de-AT | <https://www.capterra.at/software/214056/twitter> |
| de-CH | <https://www.capterra.ch/software/214056/twitter> |
| en | <https://www.capterra.com/p/214056/Twitter/> |
| en-AE | <https://www.capterra.ae/software/214056/twitter> |
| en-AU | <https://www.capterra.com.au/software/214056/twitter> |
| en-CA | <https://www.capterra.ca/software/214056/twitter> |
| en-GB | <https://www.capterra.co.uk/software/214056/twitter> |
| en-IE | <https://www.capterra.ie/software/214056/twitter> |
| en-IL | <https://www.capterra.co.il/software/214056/twitter> |
| en-IN | <https://www.capterra.in/software/214056/twitter> |
| en-NZ | <https://www.capterra.co.nz/software/214056/twitter> |
| en-SG | <https://www.capterra.com.sg/software/214056/twitter> |
| en-ZA | <https://www.capterra.co.za/software/214056/twitter> |
| es | <https://www.capterra.es/software/214056/twitter> |
| es-AR | <https://www.capterra.com.ar/software/214056/twitter> |
| es-CL | <https://www.capterra.cl/software/214056/twitter> |
| es-CO | <https://www.capterra.co/software/214056/twitter> |
| es-CR | <https://www.capterra.co.cr/software/214056/twitter> |
| es-DO | <https://www.capterra.do/software/214056/twitter> |
| es-EC | <https://www.capterra.ec/software/214056/twitter> |
| es-MX | <https://www.capterra.mx/software/214056/twitter> |
| es-PA | <https://www.capterra.com.pa/software/214056/twitter> |
| es-PE | <https://www.capterra.pe/software/214056/twitter> |
| fr | <https://www.capterra.fr/software/214056/twitter> |
| fr-BE | <https://fr.capterra.be/software/214056/twitter> |
| fr-CA | <https://fr.capterra.ca/software/214056/twitter> |
| fr-LU | <https://www.capterra.lu/software/214056/twitter> |
| it | <https://www.capterra.it/software/214056/twitter> |
| ja | <https://www.capterra.jp/software/214056/twitter> |

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