---
description: Get information about CustomerX price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerX Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [CustomerX](/software/216122/customerx)

# CustomerX

Canonical: https://www.capterra.in/software/216122/customerx

> The solution for delivery the desired results to customers, based on the relationship. An exclusive plataform to Customer Success.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CustomerX?

SaaS companies looking to reduce churn and build lasting relationships with their customers through Customer Success.

## About the vendor

- **Company**: CustomerX

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact CustomerX directly for more pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Brazil

## Features

- Account Alerts
- Account Management Software
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Customer Engagement Software
- Health Score
- NPS of Customers
- Onboarding Software
- Reporting/Analytics
- Usage Tracking/Analytics

## Integrations (19 total)

- Chat for Jira Service Desk
- ContaAzul
- Crisp
- Eadbox
- Freshdesk
- HubSpot CRM
- Intercom
- Mixpanel
- Moskit
- Nectar
- Octadesk
- Omie
- Pipedrive
- RD Station
- Superlogica

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.capterra.in/directory/30961/customer-success/software)

## Alternatives

1. [Customerscore.io](https://www.capterra.in/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
2. [Skalin](https://www.capterra.in/software/1018511/skalin) — 4.9/5 (55 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Custify](https://www.capterra.in/software/190125/custify) — 4.9/5 (122 reviews)
5. [monday CRM](https://www.capterra.in/software/1024614/monday-crm) — 4.7/5 (453 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/216122/customerx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/216122/CustomerX/> |
| en-AE | <https://www.capterra.ae/software/216122/customerx> |
| en-AU | <https://www.capterra.com.au/software/216122/customerx> |
| en-CA | <https://www.capterra.ca/software/216122/customerx> |
| en-GB | <https://www.capterra.co.uk/software/216122/customerx> |
| en-IE | <https://www.capterra.ie/software/216122/customerx> |
| en-IL | <https://www.capterra.co.il/software/216122/customerx> |
| en-IN | <https://www.capterra.in/software/216122/customerx> |
| en-NZ | <https://www.capterra.co.nz/software/216122/customerx> |
| en-SG | <https://www.capterra.com.sg/software/216122/customerx> |
| en-ZA | <https://www.capterra.co.za/software/216122/customerx> |
| pt | <https://www.capterra.com.br/software/216122/customerx> |
| pt-PT | <https://www.capterra.pt/software/216122/customerx> |

-----

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