---
description: Get information about Mercury.ai price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mercury.ai Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Mercury.ai](/software/217314/mercury-ai)

# Mercury.ai

Canonical: https://www.capterra.in/software/217314/mercury-ai

> Conversational AI engineered for control. We combine GenAI fluency with strict data sovereignty and reliability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mercury.ai?

Mid-to-large enterprises and public institutions. Tailored for CDOs and cx leaders requiring scalable automation without compromising data privacy or governance.

## About the vendor

- **Company**: Mercury.ai

## Commercial Context

- **Starting Price**: €850.00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Chatbot software
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.in/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.in/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.in/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.in/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/217314/mercury-ai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/217314/mercury-ai> |
| de-AT | <https://www.capterra.at/software/217314/mercury-ai> |
| de-CH | <https://www.capterra.ch/software/217314/mercury-ai> |
| en | <https://www.capterra.com/p/217314/Mercury-ai/> |
| en-AE | <https://www.capterra.ae/software/217314/mercury-ai> |
| en-AU | <https://www.capterra.com.au/software/217314/mercury-ai> |
| en-CA | <https://www.capterra.ca/software/217314/mercury-ai> |
| en-GB | <https://www.capterra.co.uk/software/217314/mercury-ai> |
| en-IE | <https://www.capterra.ie/software/217314/mercury-ai> |
| en-IL | <https://www.capterra.co.il/software/217314/mercury-ai> |
| en-IN | <https://www.capterra.in/software/217314/mercury-ai> |
| en-NZ | <https://www.capterra.co.nz/software/217314/mercury-ai> |
| en-SG | <https://www.capterra.com.sg/software/217314/mercury-ai> |
| en-ZA | <https://www.capterra.co.za/software/217314/mercury-ai> |

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