---
description: Get information about MatrixCare Skilled Nursing Facility price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: MatrixCare Skilled Nursing Facility Price, Features, Reviews & Ratings - Capterra India
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# MatrixCare Skilled Nursing Facility

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> Our software gives providers vital information to proactively deliver the care residents need and help improve outcomes.
> 
> Verdict: Rated **4.3/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses MatrixCare Skilled Nursing Facility?

Our comprehensive EHR solution is designed to manage the needs of both post-acute and long-term care residents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 47 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ResMed
- **Location**: Bloomington, US
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: $300 per facility/month with a $20k Implementation fee. Based on bed count.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Care Plan Management
- Charting
- Claims Management Software
- E-Prescribing
- EMR/EHR
- Employee Management
- For Long Term Care
- Geriatric Care
- Incident Management Software
- Meal/Nutrition Management
- Medication History
- Patient Intake
- Patient Records Management
- Referral Management
- Scheduling Software

## Integrations (13 total)

- Accushield
- Aline
- Attendance on Demand
- Carefeed
- DocNow
- OnShift
- Prophix One
- SNF Metrics
- SchedulePop
- Senior Sign
- Third Eye
- Vena
- WelcomeHome

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Long Term Care Software](https://www.capterra.in/directory/30109/long-term-care/software)

## Related Categories

- [Long Term Care Software](https://www.capterra.in/directory/30109/long-term-care/software)
- [Nursing Home Software](https://www.capterra.in/directory/31330/nursing-home/software)

## Alternatives

1. [Skilled Nursing Core Platform](https://www.capterra.in/software/209866/skilled-nursing-core-platform) — 4.7/5 (156 reviews)
2. [SNF Metrics](https://www.capterra.in/software/1054000/snf-metrics) — 4.7/5 (41 reviews)
3. [StoriiCare](https://www.capterra.in/software/163319/storiicare) — 4.8/5 (44 reviews)
4. [WellSky Long-Term Care](https://www.capterra.in/software/1011225/wellsky-long-term-care) — 4.8/5 (20 reviews)
5. [Eldermark](https://www.capterra.in/software/79030/service-minder) — 4.6/5 (37 reviews)

## Reviews

### "Your average user friendly EHR" — 3.0/5

> **Verified Reviewer** | *6 November 2025* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: It is user friendly. The alert system is very useful. There are a variety of reports that are available.
> 
> **Cons**: There is a lot of downtime and crashes. Fixes/improvements for bugs take months to correct. Customer Service is a hit or miss with the knowledge of helping users.
> 
> There had been several times that MatrixCare was updating their whole program and it never went through. I have had to work overnight and weekends with all the downtime emergencies that staff would have. It was a monthly reoccurrence. We ended up switching to a different EHR.

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### "Good solid program" — 4.0/5

> **Traci** | *13 November 2024* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to learn and use.  Does a good job of showing needed information when I need it.
> 
> **Cons**: Number of clicks it takes to navigate between residents.  Limitations on what I want to enter in pulldown boxes.  Would be nice to be able to free text in some boxes or have other as an option. (Ex: for meds 3 days a week or every other day. There are work around but they can be time consuming and easy to forget when you don't use them often.
> 
> I like working with the software but being able to switch between patient or have 2 windows open would help at times.

-----

### "MatrixCare makes the nursing function efficiently." — 4.0/5

> **Justin** | *4 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I believe I have a good grasp of the various functions within MatrixCare as a user. I particularly enjoy using the dashboard as it allows me to effortlessly navigate to different areas of care. Another feature that I find helpful is the box located in the upper left corner, which conveniently provides access to the areas and categories of care that I use most frequently.
> 
> **Cons**: I often experience issues where other windows pop over what I'm writing, or the window I'm writing in pops under a different one. This can be quite frustrating as it happens frequently. Additionally, it's inconvenient that when doing a patient admission I have an observation open and want to add a progress note, the observation immediately closes without saving.
> 
> My overall experience with MatrixCare Skilled Nursing Facility has been positive.&#10;From monitoring vital signs to bowel movements and patient charting, MatrixCare was an upgrade for the nursing home where I work.

-----

### "A must try" — 5.0/5

> **George** | *7 August 2023* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, quick to learn, efficient workflows, able to quickly verify orders
> 
> **Cons**: Lack of integration with labs, clutter of the EMAR,
> 
> Overall experience is great, compared to another product we are now using. I would definitely prefer to go back to Matrixcare

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### "Matrix reveiw" — 5.0/5

> **ROSEMARIE** | *26 January 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: all discipline's progress notes are in one place. I can get the picture of the resident in one place. It has observations and events. They assist in getting a clear picture for completing the MDS. Our organization is an Institute for Mental Disease, IMD, 2 smaller nursing homes and assisted livings. Our needs are diverse. Matrix can accommodate the different needs within the organization.  We can customize observations, etc.&#10;I have given feed back to other organizations thinking about changing to Matrix.
> 
> **Cons**: The piecemeal costs. I am a small facility within a larger organization. I run a 37 bed SNF. As a smaller facility, it is hard to sell the cost, if the rest of the organization doesn't need the particular add on.
> 
> I am satisfied with Matrix. I find it easy to move around in the system. I have a lot of rights as the administrator of the facility, so I can see what is new and available.

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## Links

- [View on Capterra](https://www.capterra.in/software/217576/matrixcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/23520/MatrixCare/> |
| en-AE | <https://www.capterra.ae/software/217576/matrixcare> |
| en-AU | <https://www.capterra.com.au/software/217576/matrixcare> |
| en-CA | <https://www.capterra.ca/software/217576/matrixcare> |
| en-GB | <https://www.capterra.co.uk/software/217576/matrixcare> |
| en-IE | <https://www.capterra.ie/software/217576/matrixcare> |
| en-IL | <https://www.capterra.co.il/software/217576/matrixcare> |
| en-IN | <https://www.capterra.in/software/217576/matrixcare> |
| en-NZ | <https://www.capterra.co.nz/software/217576/matrixcare> |
| en-SG | <https://www.capterra.com.sg/software/217576/matrixcare> |
| en-ZA | <https://www.capterra.co.za/software/217576/matrixcare> |

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