---
description: Get information about theCRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: theCRM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [theCRM](/software/217949/thecrm)

# theCRM

Canonical: https://www.capterra.in/software/217949/thecrm

> CRM-UK provides powerful modern CRM. Personalised to your exact needs to deliver more growth and achieve more.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses theCRM?

SME's,
Charities,
Construction,
Financial Services,
Manufacturing,
Membership,
Professionals, 
UK based SMEs,

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CRM-UK.com

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: £35 per user per month for software, version upgrades, hosting and support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Antigua & Barbuda, Australia, Belize, Bermuda, Botswana, Canada, Cayman Islands, Fiji, Ghana, Gibraltar, Grenada, Guyana, Hong Kong SAR China, Ireland, Isle of Man, Jamaica, Kenya, Lesotho, Malawi, Montserrat and 3 more

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Workflow Management Software

## Integrations (28 total)

- ActiveCampaign
- Campaign Monitor by Marigold
- Dynamic Allocation
- Dynamics 365
- Dynamics 365 Business Central
- Dynamics 365 Sales
- Epicor Industry ERP Cloud
- Epicor Vision
- Mailchimp
- MemberPress
- Microsoft 365
- Microsoft Outlook
- Office
- SAP Access Control
- SAP Customer Data Cloud

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Cracking CRM - Flexibilty, Simplicity and Enterprise capability." — 5.0/5

> **Dan** | *19 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Cracking CRM, the most flexible and configurable CRM I have ever used.  Easy to access service is a major benefit too.
> 
> **Cons**: Too much flexibility, but we'd much prefer too much flexibility that not enough flexibility, it makes it a very adapatable service so we use it to manage all sorts of processes.
> 
> Ace, love the service, great to people to easily talk to real people that really know their stuff.   Really don't know why anyone would want a big complex enterprise CRM as this system makes everything easier\!

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### "Great CRM system and even better team behind it. Would highly recommend." — 5.0/5

> **Mike** | *4 December 2024* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: Responsive team, can-do attitude and simple data structuring.
> 
> **Cons**: Lack of "out of the box" integrations but this is usually overcome very quickly by theCRM's developers.
> 
> Very positive experience, from day one there has been transparency and communication. CRM have a positive can do approach to almost everything which we have been very impressed with. The transition from an untidy data structure in our old system to one which provides clear and actionable data with theCRM has been a breath of fresh air and we look forward to continuing our long term working relationship.

-----

### "Fabulous System\!" — 5.0/5

> **Tarnya** | *28 November 2024* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy and user friendly the CRM is\! it's great.
> 
> **Cons**: I wish is scrolled faster\! I am to fast for the system sometimes.
> 
> Such a great experience working with \[sensitive content hidden\] and the team\! They are always on hand with solutions and ideas on how we can improve our system. The email responses are really fast as well\!

-----

### "Excellent experience with CRM" — 5.0/5

> **Andi** | *13 February 2021* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use.

Secure

Integrates with Xero, Teams and email
> 
> **Cons**: Nothing at all and that was a breath of fresh air.
> 
> Centralising data
Forecasting
Invoicing
Quotes
Email integration
Accounts integration

-----

### "A CRM System and a CRM provider, that work the way YOU do." — 5.0/5

> **Robin** | *9 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: theCRM is incredibly flexible and you do not find yourself having to manipulate your own business processes to fit the software. It is completely the other way around, which I have found refreshing for the CRM Market. For instance, if you are working on complicated Projects, where some of the influencers of those Projects are not direct Customers or Leads, it's no problem. You can assign Contacts to anything. There are no work arounds where you have to set them up as a Customer or Lead first. Managing complex relationships in theCRM is logical and reflects the real world of managing various contact levels.
> 
> **Cons**: It's difficult to answer this one negatively. As a Business and Software Consultant, I work with two different Clients that have rolled out theCRM and both of those companies are achieving exactly what they set out to do. The team at CRM-UK are always on hand when it comes to some of more outlandish requests, and really work to understand Client and User need. The only real negative I can think of is that I wish I had found theCRM  sooner.
> 
> My own experience of CRM systems and how they work has built up over many years, working with Clients, across different departments, where CRM has not always been the resounding success that companies expect. The team at CRM-UK have given a real breath of fresh air to problem solving, ROI and probably most importantly, the user experience. When all is said and done, it is only user engagement that can make a success of any roll out, and this software, and this provider, really deliver on that.

## Links

- [View on Capterra](https://www.capterra.in/software/217949/thecrm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/217949/theCRM/> |
| en-AE | <https://www.capterra.ae/software/217949/thecrm> |
| en-AU | <https://www.capterra.com.au/software/217949/thecrm> |
| en-CA | <https://www.capterra.ca/software/217949/thecrm> |
| en-GB | <https://www.capterra.co.uk/software/217949/thecrm> |
| en-IE | <https://www.capterra.ie/software/217949/thecrm> |
| en-IL | <https://www.capterra.co.il/software/217949/thecrm> |
| en-IN | <https://www.capterra.in/software/217949/thecrm> |
| en-NZ | <https://www.capterra.co.nz/software/217949/thecrm> |
| en-SG | <https://www.capterra.com.sg/software/217949/thecrm> |
| en-ZA | <https://www.capterra.co.za/software/217949/thecrm> |

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