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What Is NextGen Office?

NextGen Office is a cloud-based electronic health record (EHR) and practice management software tailored for small healthcare practices. It integrates intuitive EHR workflows, a practice management system, revenue cycle management, and a patient portal to enhance operations and patient care. The EHR module offers specialty-specific content and workflows, reducing documentation time. The practice management system streamlines scheduling, billing, and reporting, allowing providers to focus on quality care. Its cloud-based design removes the need for on-site IT, enabling secure access from any device. The patient portal facilitates appointment scheduling, prescription refills, and payments. Ambient Assist, an AI tool, generates SOAP notes from conversations, saving providers time. NextGen Office's comprehensive features make it an ideal solution for practices aiming to improve workflows and patient care.

Who Uses NextGen Office?

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

NextGen Office Software - NextGen Office Patient Chart
NextGen Office Software - NextGen Office Practice Management
NextGen Office Software - NextGen Office Patient Summary
NextGen Office Software - NextGen Office Telehealth
NextGen Office Software - NextGen Office Patient Portal

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NextGen Office Reviews for Indian Users

Average score

Overall
4.0
Ease of Use
3.9
Customer Service Software
4.0
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tina
Tina
Office Manager in US
Verified LinkedIn User
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pros and Cons

3.0 4 years ago

Comments: The only thing that it really solved is my doctor can dictate his note into the system the way he wanted to. But as far as the PM side, I would not choose this software again. It's not streamlined or user friendly as the demo's show and through training.

Pros:

I purchased this software a little over a year ago and I still struggle with it from the PM side. The EHR side I do not work with a lot personally but my staff and doctors seem to like it pretty good. The scheduler is easy to read. Billing has a lot ways to track denials, rejections etc.

Cons:

There are a lot of things that could be improved with the billing side. So many steps to make any corrections with payment postings. Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.

Sarojben
Caregiver in US
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Next Gen Office Review

5.0 8 months ago

Pros:

NextGen Office is a useful platform to manage patient information with various templates / customizable options.

Cons:

When there are new software updates, it is a challenge because previously customized features disappear and have to be done again. Medical staff and providers also have to be retrained to get familiar with the new features / options.

Michael
Physical Therapist in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Next Gen is a usable yet imperfect

3.0 11 months ago

Comments: I have used Next gen for 7 years overall and find it very usable, but at times inefficient for completing evaluations and exercise logs for PT patients.

Pros:

Integration between practice manager (scheduling) and EMR (records) software. ability to carry forward and safe smart phrases to speed up note writing

Cons:

Exercise log completion is tedious and takes too long relative to other sections of notes. Some sections of evaluations are not intuitive as where to find things.

NextGen Healthcare Response

10 months ago

We want to take this opportunity to thank you for being a loyal customer for the past seven years! We are here to address any of your frustrations. Thank you for taking the time to bring this to our attention. Your feedback is critical to us, and we are here to help with any concerns you have. I welcome learning additional details if you are open to a live conversation.

Cooper
Office Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

NextGen: Efficient and Evolving Software for Clinics

5.0 6 months ago

Comments: NextGen is very easy to learn and use with little to no growing pains. The layout is crisp and clean which allows for a smooth day of charting!

Pros:

I love the crisp, clean layout of NextGen. Super easy to use and things are where you would think they would be. Very user friendly!

Cons:

What I like least about NextGen is all the multiple windows it brings up.

Gina
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great app

5.0 6 months ago

Pros:

Perfect for small businesses looking for platform

Cons:

Just the usage of it in the start using it