---
description: Get information about Constant Contact price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Constant Contact Price, Features, Reviews & Ratings - Capterra India
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# Constant Contact

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> Constant Contact is an email marketing software that helps businesses create and send marketing campaigns to achieve business goals.
> 
> Verdict: Rated **4.3/5** by 2912 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Constant Contact?

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2912 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: $12.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Australia, Brazil, British Virgin Islands, Canada, Germany, India, Japan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar and 108 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Channel Management Software
- Click Tracking
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Optimization
- Multi-Account Management
- Multi-Campaign
- Post Scheduling
- Promotions Management
- Real-Time Notifications
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduled Messaging
- Simple Mail Transfer Protocol (SMTP)
- Social Marketing
- Social Media Monitoring Software
- Social Promotion
- Subscriber Management
- Surveys & Feedback
- Team Management Software

... and 29 more features

## Integrations (176 total)

- 123FormBuilder
- 1CRM
- Accumulus
- Act\!
- Acuity Scheduling
- Adobe Commerce
- Agendize
- Aircall
- AllClients
- AnyMeeting
- Basecamp
- Bedrock Data
- Big Cartel
- BigCommerce
- BigContacts

... and 161 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software)
- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software)
- [Event Marketing Software](https://www.capterra.in/directory/31542/event-marketing/software)

## Alternatives

1. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3408 reviews)
2. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews)
3. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2561 reviews)
4. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [Systeme.io](https://www.capterra.in/software/198994/systeme) — 4.8/5 (2126 reviews)

## Reviews

### "Bear fruits for marketers." — 5.0/5

> **Ashmita** | *11 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Noteworthy for it's high delivery rate for emails.&#10;Impressive to automate messages from user behavior.
> 
> **Cons**: Great to take advantage of automation triggers.
> 
> Remarkable to send user what messages they need to see based on the behavior.

-----

### "Best marketing tool" — 3.0/5

> **Ajay Singh** | *31 July 2024* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It gives us the percentage of unique clicks
> 
> **Cons**: Creating a template is tuff in this app, due to less options available to edit

-----

### "Elevating Donor Communications with Constant Contact" — 5.0/5

> **Edmund** | *21 February 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: I use Constant Contact to manage our newsletter, donor, and fundraising email campaigns. The platform is easy to use both in designing emails and managing email databases. This includes being able to segment email lists. We have started to use the Events option to plan and manage communication for our events. After our last event, I used the Survey function for the first time to receive quick feedback from our attendees. We are still learning, and the customer support has been responsive and provided excellent guidance.
> 
> **Cons**: With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices. However, it takes practice, and the customer service has been great when I  got stuck.
> 
> Overall, my expereince with Constant Contact has been excellent. Also, our donor community has also noticed the improvement in the design and professionanlism.

-----

### "Easy and Reliable Email Marketing Platform for Small Businesses" — 4.0/5

> **Verified Reviewer** | *17 March 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Constant Contact is a very user-friendly platform that makes email marketing easy to manage, even for small business owners who are not marketing experts. The drag-and-drop email builder is simple to use and allows us to quickly create professional-looking emails to promote new flavors, events, and seasonal specials at our business. The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward. From a marketing and sales perspective, it is a helpful tool for staying connected with customers and promoting campaigns. Overall, it offers good value for money for businesses looking for a reliable email marketing solution.
> 
> **Cons**: While the platform works well overall, some advanced features and automation tools could be more flexible. It can also take a little time to explore all the reporting and data management tools when first getting started, but once you become familiar with the system it becomes easier to navigate. The price is also a factor as your business grows with the number of emails you have the price steadily increases.
> 
> Overall, Constant Contact has been a dependable platform for managing email marketing and customer communication. It is easy to use, provides helpful tools for organizing contacts and creating marketing campaigns, and allows businesses to stay connected with their audience. The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts. It has been a useful tool for promoting events, products, and updates to our customers.

-----

### "2 stars no customer support" — 2.0/5

> **Margaret** | *13 February 2026* | Insurance Software | Recommendation rating: 5.0/10
> 
> **Pros**: It's intuitive to use the basics of the platform. Easy to build campaigns and make them look nice...
> 
> **Cons**: Their support is really lacking. The online chat NEVER works. Most of their emails aren't monitored. There's no one here to help. The phone assistance transfers you 3+ times. Not good.

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## Links

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