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description: Get information about Constant Contact price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Constant Contact Price, Features, Reviews & Ratings - Capterra India
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# Constant Contact

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> Constant Contact is an email marketing software that helps businesses create and send marketing campaigns to achieve business goals.
> 
> Verdict: Rated **4.3/5** by 2934 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Constant Contact?

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2934 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: $12.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Australia, Brazil, British Virgin Islands, Canada, Germany, India, Japan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar and 108 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Channel Management Software
- Click Tracking
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Engagement Software
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Management Software
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Optimization
- Multi-Account Management
- Post Scheduling
- Promotions Management
- Question Branching
- Real-Time Notifications
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduled Messaging
- Simple Mail Transfer Protocol (SMTP)
- Social Media Monitoring Software
- Social Promotion
- Subscriber Management
- Surveys & Feedback
- Template Management
- Workflow Management Software

... and 29 more features

## Integrations (176 total)

- 123FormBuilder
- 1CRM
- Accumulus
- Act\!
- Acuity Scheduling
- Adobe Commerce
- Agendize
- Aircall
- AllClients
- AnyMeeting
- Basecamp
- Bedrock Data
- Big Cartel
- BigCommerce
- BigContacts

... and 161 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software)
- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Social Media Marketing Software](https://www.capterra.in/directory/30781/social-media-marketing/software)
- [Event Marketing Software](https://www.capterra.in/directory/31542/event-marketing/software)

## Alternatives

1. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3487 reviews)
2. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17642 reviews)
3. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2318 reviews)
4. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2565 reviews)
5. [Systeme.io](https://www.capterra.in/software/198994/systeme) — 4.8/5 (2128 reviews)

## Reviews

### "Bear fruits for marketers." — 5.0/5

> **Ashmita** | *11 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Noteworthy for it's high delivery rate for emails.&#10;Impressive to automate messages from user behavior.
> 
> **Cons**: Great to take advantage of automation triggers.
> 
> Remarkable to send user what messages they need to see based on the behavior.

-----

### "Best marketing tool" — 3.0/5

> **Ajay Singh** | *31 July 2024* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It gives us the percentage of unique clicks
> 
> **Cons**: Creating a template is tuff in this app, due to less options available to edit

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### "A formidable organization tool" — 3.0/5

> **Marc** | *15 May 2026* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Constant Contact is its simplicity and reliability for email marketing. The platform makes it easy to build, schedule, and send professional-looking emails without needing extensive technical knowledge. The drag-and-drop editor is straightforward, and the templates provide a strong starting point, which helps streamline the content creation process.
> 
> **Cons**: What I liked least about Constant Contact is that it can feel somewhat limited in terms of advanced customization and automation. While the platform is great for straightforward email campaigns, it doesn’t offer the same level of flexibility or sophistication you’d find in more robust marketing automation tools. Things like complex workflows, deeper personalization, or behavioral triggers can be harder to execute.
> 
> My overall experience with Constant Contact has been positive, particularly for its ease of use and consistency in managing email communications. It’s a dependable platform that allows you to quickly create, schedule, and distribute professional-looking emails, making it especially effective for newsletters, event promotion, and routine organizational updates. The interface is intuitive, which helps streamline workflow and reduces the learning curve for users who may not have extensive experience with email marketing tools.

-----

### "Easy to Use and Reliable for Weekly Email Communication" — 4.0/5

> **Anonymous User** | *26 April 2026* | Religious Institutions | Recommendation rating: 7.0/10
> 
> **Pros**: Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience.
> 
> **Cons**: The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized.
> 
> I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time.&#10;&#10;What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple.&#10;&#10;One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes.&#10;&#10;Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently.

-----

### "Practical Email Marketing" — 4.0/5

> **James** | *27 June 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: It handles the practical machinery of email marketing: contact storage, list management, templates, campaign creation, sending, and basic reporting, without turning every campaign into an engineering project.&#10;&#10;The list management is especially useful. Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off updates, or focused communications.&#10;&#10;Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a flashlight. I also appreciate that phone support still exists, because when there’s an account, billing, or campaign issue, talking to an actual human makes cleanup much easier.
> 
> **Cons**: The campaign side works well enough once people are inside the machine, but the ownership model can feel like a control panel built by committee when you’re supporting multiple teams, departments, or locations under one broader organization.&#10;&#10;The Account Owner still seems to be the center for billing, ownership, and higher-level account control. Roles like Account Manager and Campaign Creator help, but they don’t fully solve the central admin problem. From an IT operations standpoint, I’d like stronger centralized oversight so one admin team can govern the account cleanly while each team still manages its own campaigns.&#10;&#10;Ownership recovery is another weak spot. If the original owner leaves, support may need to get involved, which creates unnecessary cleanup work and operational risk.
> 
> It’s not trying to be some massive marketing command center with a shiny AI sticker on the side. It’s a practical email marketing tool, and for the work we use it for, that’s enough.&#10;&#10;It gives us a reliable place to manage contacts, organize lists, build template-based campaigns, send emails, and review basic results without making the process feel like a technical expedition.&#10;&#10;The weak spot is administration. Account ownership, subaccounts, and recovery could be cleaner, especially for organizations with multiple teams under one umbrella. But for short-lived campaigns, seasonal messages, one-off updates, and focused communications, Constant Contact has been dependable and easy to work with.

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