---
description: Get information about Artologik HelpDesk price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Artologik HelpDesk Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Artologik HelpDesk](/software/38348/helpdesk)

# Artologik HelpDesk

Canonical: https://www.capterra.in/software/38348/helpdesk

> HelpDesk Ticket Software for external/internal Support,  Delegation, FAQ \&  Flexible \& Easy request Registration, Efficient reports
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Artologik HelpDesk?

Our clients use HelpDesk for product support, customer support, IT support, HR support and much more. This tool fits organisations of all sizes and can be customised according to your needs\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Artisan Global Media
- **Founded**: 1988

## Commercial Context

- **Starting Price**: SEK 89.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Available as SaaS and On-Premise solution. Pricing details see our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Ireland, Israel, Italy, Luxembourg, Mexico, Netherlands, New Zealand and 11 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Milvus](https://www.capterra.in/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.in/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Reviews

### "Assistance for easy customer support\!" — 5.0/5

> **Josh** | *20 August 2022* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Allows for very good management of customer communications, it's quick and easy. There are useful filters and the possibility to have several users working on a problem. Simple, effective\!
> 
> **Cons**: HelpDesk is a bit expensive for its content, it is a tool for medium and large companies, it lacks a bit of customization on redirects and the templates are too light which limits customization.
> 
> I tested helpdesk some time ago, and got a lot of feedback from partners. Helpdesk was more of an opportunity for me to see a real customer service platform, but it is not a useful product for my current situation.

## Links

- [View on Capterra](https://www.capterra.in/software/38348/helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/38348/HelpDesk/> |
| en-AE | <https://www.capterra.ae/software/38348/helpdesk> |
| en-AU | <https://www.capterra.com.au/software/38348/helpdesk> |
| en-CA | <https://www.capterra.ca/software/38348/helpdesk> |
| en-GB | <https://www.capterra.co.uk/software/38348/helpdesk> |
| en-IE | <https://www.capterra.ie/software/38348/helpdesk> |
| en-IL | <https://www.capterra.co.il/software/38348/helpdesk> |
| en-IN | <https://www.capterra.in/software/38348/helpdesk> |
| en-NZ | <https://www.capterra.co.nz/software/38348/helpdesk> |
| en-SG | <https://www.capterra.com.sg/software/38348/helpdesk> |
| en-ZA | <https://www.capterra.co.za/software/38348/helpdesk> |
| sv | <https://www.capterra.se/software/38348/helpdesk> |

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