--- description: Get information about SuperOffice CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOffice CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SuperOffice CRM](/software/39294/superoffice-crm) # SuperOffice CRM Canonical: https://www.capterra.in/software/39294/superoffice-crm Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/39294/superoffice-crm?page=2) > Most user-friendly CRM platform on the market. > > Verdict: Rated **4.2/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SuperOffice CRM? Medium sized companies looking for a user-friendly CRM system that enables you to track sales activities, nurture leads, send targeted email campaigns and respond quickly to customer support tickets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 132 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOffice - **Location**: Oslo, Norway - **Founded**: 1990 ## Commercial Context - **Starting Price**: €57.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish - **Available Countries**: Austria, Denmark, Germany, Ireland, Netherlands, Norway, Sweden, Switzerland, United Kingdom ## Features - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling Software - Automated Routing - CRM Software - Call Center Management - Collaboration Tools - Commenting/Notes - Contact Management Software - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Email Management Software - Inbox Management - Incident Management Software - Interaction Tracking - Knowledge Base Management - Knowledge Management Software - Lead Management Software - Lead Qualification - Mobile Access - Multi-Channel Communication - Multi-Language - Prioritization - Queue Management - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Sales Pipeline Management - Segmentation - Self Service Portal - Service Level Agreement (SLA) Management - Support Ticket Management - Surveys & Feedback - Task Automation - Task Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (15 total) - 24SevenOffice - Clear Books - Dynamics 365 - Dynamics 365 Business Central - Fortnox - Gmail - Google Workspace - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Slack - Vainu - Visma - Zapier - e-conomic ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) - [IT Ticketing Systems Software](https://www.capterra.in/directory/32623/it-ticketing-systems-software/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "The Competitive Approach" — 5.0/5 > **Jessica** | *17 November 2024* | Graphic Design Software | Recommendation rating: 10.0/10 > > **Pros**: SuperOffice CRM has the interests of all the clients > > **Cons**: SuperOffice CRM is determined without mistakes > > SuperOffice CRM is the professional relations managing approach ----- ### "Simple to use and good integration options" — 5.0/5 > **Georg** | *14 November 2024* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The user interface is clear and very intuitive to use. This enables a very short onboarding of new users. Screens can be customized very easily. > > **Cons**: Support is good but sometimes we would like to have shorter communication. Sometimes it takes a little longer until BUGs are fixed. > > All in all, we are very satisfied with the solution. It has very good API connection options that are also very well documented. The many extensions via apps enable easy integration of other systems. ----- ### "It really is the most user friendly CRM that you can imagine." — 5.0/5 > **Marcel** | *16 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away. > > **Cons**: Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need. > > Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers. ----- ### "Not good - many necessary features not available" — 2.0/5 > **Lukas** | *5 October 2021* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt). > > **Cons**: Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years\! > > The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it\! ----- ### "You can almost say it 'runs the company'\!" — 5.0/5 > **Matt** | *27 April 2020* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management. > > **Cons**: The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist. > > We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/39294/superoffice-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/39294/superoffice-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data