--- description: Get information about Service Geeni price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Geeni Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Geeni](/software/55433/myservicemanager) # Service Geeni Canonical: https://www.capterra.in/software/55433/myservicemanager > Service Management Software that goes beyond simply job scheduling. Manage jobs, engineers, assets, customers, stock, billing and more. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Geeni? Service-led businesses that need to schedule jobs and manage engineers. Our customers are from a range of sectors e.g. materials handling equipment, warehousing, construction, HVAC, lifts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Key Computer Applications - **Founded**: 1986 ## Commercial Context - **Starting Price**: £40.00 - **Pricing model**: Per User - **Pricing Details**: Starter: from £40 per engineer, per month Premium Plus: POA Enterprise: POA - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - Calendar Management - Change Management Software - Compliance Management - Configuration Management - Contact Database - Contract/License Management - Customer Database - Dispatch Management - Electronic Payments - Electronic Signature - Equipment Tracking - GPS - Incident Management Software - Inventory Control Software - Inventory Management Software - Job Management - Job Tracking - Knowledge Management Software - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Parts Management - Payment Collection in the Field - Problem Management - Quotes/Estimates - Release Management - Reminders - Reporting & Statistics - Routing - Scheduling Software - Self Service Portal - Service Catalog - Service History - Technician Management - Third-Party Integrations - Ticket Management - Timesheet Management - Work Order Management - Workflow Management Software ## Integrations (5 total) - Google Maps - Pegasus - QuickBooks Online - Sage Accounting - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) - [Plumbing Software](https://www.capterra.in/directory/30673/plumbing/software) - [Preventive Maintenance Software](https://www.capterra.in/directory/31023/preventive-maintenance/software) - [Facility Management Software](https://www.capterra.in/directory/30211/facility-management/software) ## Alternatives 1. [Fracttal One](https://www.capterra.in/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.in/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 3. [Limble](https://www.capterra.in/software/162600/limble-cmms) — 4.8/5 (738 reviews) 4. [eMaint CMMS](https://www.capterra.in/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 5. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "My Service Geeni Review" — 4.0/5 > **Hannah** | *29 August 2025* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing. > > **Cons**: We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down. > > Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career. ----- ### "Praise of Staff - Service Geeni" — 5.0/5 > **Lee** | *2 April 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni > > **Cons**: I'm still struggling to find examples of what I don't like about Service Geeni to be honest. > > My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant ----- ### "Service Geeni, a one stop solution for Field Management" — 5.0/5 > **Paul** | *28 October 2024* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform. > > **Cons**: Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain\! > > Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical. ----- ### "Satisfied User" — 5.0/5 > **Ed** | *19 April 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work\! > > **Cons**: No cons at this point, Service Geeni is meeting our expectations. ## Links - [View on Capterra](https://www.capterra.in/software/55433/myservicemanager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data