--- description: Get information about Microsoft 365 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.in/software/58688/microsoft-365 Page: 1 / 569\ Next: [Next page](https://www.capterra.in/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14181 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14181 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management Software - Content Management Software (CMS) - Customizable Templates - Data Visualization Software - Document Capture - Document Management Software - Document Storage - Email Management Software - Encryption Software - Event Management Software - File Conversion - File Sharing Software - Full Text Search - Messaging - Mobile Access - Multi-Language - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling Software - Search/Filter - Task Management Software - Templates - Version Control ## Integrations (11 total) - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.in/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.in/directory/31061/spreadsheet/software) - [Calendar Software](https://www.capterra.in/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.in/directory/30553/email-management/software) ## Alternatives 1. [Google Docs](https://www.capterra.in/software/160756/google-docs) — 4.7/5 (29253 reviews) 2. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (71567 reviews) 3. [OneDrive](https://www.capterra.in/software/161304/onedrive) — 4.5/5 (12903 reviews) 4. [Microsoft SharePoint](https://www.capterra.in/software/1167/sharepoint) — 4.4/5 (5471 reviews) 5. [Dropbox](https://www.capterra.in/software/143068/dropbox-business) — 4.5/5 (21718 reviews) ## Reviews ### "Reliable, Feature-Rich, and Essential for Business" — 5.0/5 > **Rajesh** | *19 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The seamless integration across apps like Teams, Outlook, Word, Excel, and OneDrive makes collaboration effortless. Having a single subscription for all essential productivity tools keeps everything organized in one ecosystem. > > **Cons**: The move to a mandatory subscription model can become expensive over time, especially for small teams or individual users who only need core features and don't want recurring fees. > > Overall, Microsoft 365 is an indispensable productivity suite for both individual work and team collaboration. While the subscription pricing and occasional app bloat can be minor drawbacks, the reliability, seamless cloud integration across devices, and comprehensive set of tools make it well worth the investment for daily operations. ----- ### "Microsoft 365 - Product with great finesse." — 4.0/5 > **Abhishek** | *13 May 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Microsoft 365 as a whole ecosystem of data and knowledge sharing tool helped our organization to streamline the ease of operations and enabled us to be away from any kind of wrongful scams. It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected environment of business. Outlook is one specific product which has been integrated with all other products of the ecosystem to function smoothly. The product is great value for money and ease of use. > > **Cons**: The time of implementation and strategic importance of data migration should be told beforehand to each vertical of the organization before actual implementation. Also, the training can be improved a lot by dedicating people per team to train. > > Overall experience has been great because of smooth UI/UX and support. Also, there is great flexibility in access levels for each of the documents. ----- ### "M 365 Review" — 4.0/5 > **Verified Reviewer** | *29 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Dashboard is very very simple and easy to use. Entra ID havig P2 licenses is very important that have access to all the security and Conditional access policies. Security features in this and exchange admin centre specifically to email related excellent and very easy to deploy. In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the secure score more. > > **Cons**: Support services now gets weak. Whenever you face an issue then you need to first reach out to the partner now from whom licenses are purchased. If issue is not resolved by the partner team then on your behalf they will raise a ticket to Microsoft which can take a lot of time now. ----- ### "Comprehensive Productivity Suite with Great Collaboration Tools" — 4.0/5 > **Verified Reviewer** | *24 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Microsoft 365 offers powerful tools like Word, Excel, PowerPoint, and Outlook that are industry standards. The integration with OneDrive makes file access seamless across devices. Teams has been great for video meetings and collaboration with colleagues. > > **Cons**: The subscription pricing can be expensive for individuals or small teams. Sometimes the software feels heavy and slows down older computers. The learning curve for advanced Excel and Power BI features can be steep. > > I have been using Microsoft 365 for work documents, spreadsheets, presentations, and email. It's a reliable and comprehensive suite that covers all my productivity needs. The cloud sync works well and sharing files with others is straightforward. ----- ### "Microsoft Office 365 - An all-rounder user-friendly and convenient suite" — 5.0/5 > **Anusha** | *4 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, compatible with all systems and devices. Has a lot of applications - Word, Excel, OneDrive - that are used on a day-to-day basis for professional as well as personal work. > > **Cons**: A bit expensive to purchase the entire 365 suite. Outlook webmail has a lot of room for improvement. > > Great experience. Like I said I use it daily for my work. All the 365 apps (mobile and desktop) are easy to use (UI/UX wise). ----- Page: 1 / 569\ Next: [Next page](https://www.capterra.in/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data