Salesforce Sales Cloud

Just made the switch for the better,

Comments: We just switched to this program in my office. Like I said learning curve. But we are all starting from scratch and we are taking training and also learning from Trial and error.

Pros:

The ability to keep everything you need in once software program. Inventory, work orders, job assignments, etc.

Cons:

There is a learning curve but with proper training it’s easy peezy

Salesforce is a Top Tool for Work across Large Teams!

Pros:

The convenience and use across large teams

Cons:

The learning curve is steep. Some processes take a bit of time to master

Salesforce average review

Comments: Sales Manager at a high end restaurant for 10 years using Salesforce.

Pros:

Easy access for users. Helpful for all to navigate.

Cons:

Too many steps and does not integrate with outlook as easy as other products.

Best CRM software on the market!

Pros:

I love that Salesforce allows you to configure your org as much as you want, even if you find something not possible right away, you can always look for some third-party app on AppExchange or create some custom code to make your usecase work! It provides you with training on their Trailhead platform, where you can earn badges and valuable certifications. As far as for the sales features, it allows you to fully manage all your sales processes in it. It is super intuitive for beginners and really easy to work on!

Cons:

I think the price is the only downside of this solution. This is one of the most expensive CRM software on the market, but it is still understandable why. For someone who looks at the price not knowing it's pros it will just look big, but for a person who sees a value with automating sales processes and decreasing manual work within your sales or support team - it really makes sense.

Alternatives Considered: HubSpot CRM

Reasons for Choosing Salesforce Sales Cloud: The previous software was very limited and we just couldn't grow as an org with solution not designed for our needs.

Switched From: Freshsales

Reasons for Switching to Salesforce Sales Cloud: It is not as flexible as Salesforce, we wanted to do as much as we can and develop it continuously

Great software that helps you be more successful

Comments: Used it at multiple companies both as a user and manager/admin levels. Always found it useful and wondered how companies survive without something similar.

Pros:

It allows users to stay organized and on task, also while balancing the needs of the overall business.

Cons:

While a plus to have so many features, it can be overwhelming. Take some time to complete some additional tutorials and training, and it will help.

Alternatives Considered: HubSpot Marketing Hub

Reasons for Switching to Salesforce Sales Cloud: It was all-incompassing of what we needed.

Salesforce Sales Cloud Admin Review

Comments: Overall, my experience with Salesforce Sales Cloud has been great. The system is intuitive, easy to access, and there are easy to find online resources available for most use cases.

Pros:

Salesforce Sales Cloud is a great tool for organizing your business records in a customizable but standardized way.

Cons:

Some restrictions exist depending on which cloud level you are on.

Awesome product for operations

Comments: Overall experience is that Salesforce is a good platform and improves operational efficiency as well as customer relationship management once deployed

Pros:

Salesforce allows for various customisation options and it's seamless integration capabilities really standout for me.

Cons:

The steep learning curve for non technical users and it's high cost.

No 1 Sales CRM tool

Comments: No 1 Sales CRM tool for Sales and Marketing uses

Pros:

One integrated platform to sales marketing and Service, over application is very user friendly

Cons:

Some times while accessing from chrome browser feeling slowness and not changing the screen suddenly

Good product, needs compatibility work

Comments: Salesforce has been a great tool for my work but it could use some improvements when it comes to talking with other software.

Pros:

It's an easy way to keep track of all constituents.

Cons:

The inability to link it with another key software I use.

Good for Organizing and Growing Sales

Pros:

Strong analytics, automation, and smooth integration for customer relationship and sales management.

Cons:

high costs and a steep learning curve, particularly for startups.

Take your sales processes to the nect level

Comments: I love using Salesforce Sales cloud for all my sales peocesses and also for my team of sales executives to keep track and help them achieve thier sales goals.

Pros:

The ability to manage my sales pipline ane my prospect pipeline to keep track of all my client book of business and all the information about my book of business which is worth 5.9 million dollars of business

Cons:

I really dont see what I like least about Salesforce

Highly customizable to meet specific business needs.

Comments: Salesforce Sales Cloud is a powerful and versatile CRM solution that excels in managing and optimizing the sales process. Its comprehensive feature set, scalability, and customization options make it an excellent choice for businesses looking to enhance their sales operations. However, the cost and complexity of the platform should be carefully considered, especially for smaller organizations with limited resources. Overall, Salesforce Sales Cloud remains a leading choice for businesses seeking a robust and flexible CRM solution.

Pros:

Salesforce Sales Cloud is a comprehensive customer relationship management (CRM) platform designed to support the sales process from lead generation to closing deals. It is widely adopted across various industries due to its robust features, scalability, and the ability to customize to meet specific business needs.

Cons:

The platform's extensive features can be overwhelming and require significant time and resources to implement and manage effectively.

MY HONEST REVIEW

Comments: My experience with Salesforce Sales Cloud has been largely positive, as it's a robust and versatile platform that offers a wide range of features to streamline sales processes and enhance customer relationship management.

Pros:

Salesforce Sales Cloud stands out for its robust CRM capabilities, advanced automation, powerful analytics, seamless integration, and user-friendly mobile access. Its scalability, customization options, collaboration tools, and AI-driven insights further enhance its value, making it a comprehensive solution for managing and optimizing sales processes. These features collectively contribute to improved sales performance, better customer relationships, and greater business success.

Cons:

Salesforce Sales Cloud is a comprehensive and powerful CRM platform, but its complexity, cost, and customization requirements can be challenging, especially for smaller businesses or those without dedicated technical resources. Improvements in user interface simplicity, pricing transparency, performance, and support quality could enhance the overall user experience and make it more accessible to a broader range of businesses.

Salesforce Sales Cloud for Professionals

Comments: Overall, Salesforce Sales Cloud provides a comprehensive suite of tools and features to empower sales teams, improve efficiency, and drive revenue growth. Its scalability and flexibility make it suitable for businesses of all sizes and industries. However, successful implementation and utilization require proper training, customization, and ongoing support.

Pros:

Assisting in the implementation of a cutting-edge, new system to modernise the company. It is simple to use and adaptable, making it possible to add new features as needed to meet corporate requirements.

Cons:

The one drawback I have experienced with SalesForce is that effort may be lost due to the non-automated storage of entered data.

Alternatives Considered: Zoho CRM, Oracle Taleo Cloud and HubSpot CRM

Reasons for Switching to Salesforce Sales Cloud: The following factors make it very important for me to choose Salesforce Sales Cloud over other business alternative CRM products, although this decision depends on the specific needs, preferences, and priorities of each individual or individual organization. Sales Force Sales Cloud is--- Industry Leader Comprehensive Feature Set Scalability Customization and Flexibility Integration Ecosystem User Experience Community and Support

Salesforce Sales Cloud - User Friendly-ish

Comments: Overall, Salesforce Sales Cloud has been very pleasant to use, but it could use a few updates to make reports, claims, and general population of month statistics more user-friendly.

Pros:

Salesforce Sales Cloud is a very organized platform that makes it easy to see what projects are being completed and prioritize things that need immediate action.

Cons:

When running reports and needing to see the total of monetary value items, there is a difficulty in determining if this can be done within the report itself or if in needs to be completed on the dashboard. This is confusing in itself but also leads to difficulty when going between a PC unit and a mobile phone or iPad app version.

Powerful CRM for Driving Sales Growth

Comments: Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.

Pros:

Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.

Cons:

Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets

Salesforce, a practical and useful tool.

Comments: Salesforce is a tool that I use on a daily basis, so my overall experience is pretty good, there are only details to be corrected. It's a useful tool that definitely helps me to provide a good customer service and keep record of each ticket I create.

Pros:

I enjoy creating tickets using Salesforce because it's practical and functional, and you can navigate easily in each ticket. This helps to have each ticket's information faster.

Cons:

Sometimes it glitches when you detach an article and you have to refresh the entire page and the content of a case comment goes lost if you don't save it first.

Salesforce cloud is giving us the high ride

Comments: when we start using this SF we were admiring that this adjustable CRM arrangement of any business. Effectively alter work processes, reports, dashboards and connection point. Long haul answers for associations with developing necessities. More we spent time and more we got the skills and there was huge growth in our sales as well because we were improving ourselves by analyzing the numbers on dashboard

Pros:

We recently switched to this cloud and we are getting huge benefit because SF cloud is our best CRM with regards to overseeing information, accounts, contacts, pipelines and valuable open doors. Salesforce cloud genuinely figure out our necessities, cycles, and business to propose and help us with giving the best answer for us.

Cons:

The cost is comparatively high in the market. Extraordinary for information capacity, yet restricted usefulness for examination. I need to send out information each time I need to break down it, on the grounds that the dashboarding usefulness is restricted.

Salesforce Sales - To manage all the information related to your Accounts

Comments: After some time getting around and knowing the tool, it became my "single point" to manage my portfolio of Accounts.
I could find all the information about my Accounts, develop business plans or understanding how many times a Customer had interacted with my company.
It provide me with a 360º view of my customers.

Pros:

The huge range of options with that you can personalize SalesForce Sales Cloud. How you can deploy a stable solution to your salesforce teams, worldwide, allowing global companies to align their "way of work" across all the geographies. As an example, it allows companies to use it just as a CRM or even as CRM plus, track open tickets related to their accounts, manage bids and contracts negotiations (even between internal teams).

Cons:

Having so many options to customize, giving you the possibility of interconnecting information from several teams, in one huge CRM tool - relating it to your Accounts, has the negative aspect of having to much information on the same tool. This leads to some difficulty handling and supporting the users, across the several tabs of information available. And to some complexity for the users to navigate around all the info of one specific Account. Salesforce has done their best to facilitate this, and avoid the outcome of "too much information in one place", for the end-users to access.

Salesforce sales cloud is very helpful for businesses.

Comments: My overall experience with salesforce salesforce cloud is good. It provides multiple ways for customization and implementation. We can easily and securely connect the salesforce sales cloud with other cloud or third-party applications. It provides standard and custom ways to build business automation. It has multiple data import and export tools. We can analyze data using salesforce reports and dashboards.

Pros:

Salesforce sales cloud keeps data aggregated which helps to grow the business. We can get the leads by using powerful looks like web-to-lead and email-to-lead. Once leads are qualified we can convert those leads to accounts and contacts easily. Salesforce sales cloud provides different automation to make business automated.

Cons:

Salesforce sales cloud is a very strong platform but it is very expensive for small and medium-sized businesses.

It is worth it!

Comments: Salesforce is an excellent CRM solution for businesses needing powerful customer relationship tools, rich data analytics, and seamless integration with third-party applications. While the platform comes with a steep learning curve and significant costs, its flexibility and extensive features make it a worthy investment for businesses ready to dive in fully.

Pros:

Their powerful CRM capabilities are beyond any other similar system out there. The ability to customize it to meet our needs and automate a lot of the workflows are key points that lead me to enjoy using this product.

Cons:

It is on the pricier side of the spectrum. Setting it up and customizing it can be complex, so it is important to learn the product beforehand and performing some trial and error.

Value of Salesforce Cloud

Comments: As a dedicated user of Salesforce Cloud, I am excited to share my insights and experiences with this transformative platform. Salesforce Cloud offers a great of features and functionalities that have greatly helped me enhance my business operations and productivity.

Pros:

User friendly, Customisation option, Integration capabilities

Cons:

Salesforce offers extensive customization options, implementing these customizations often requires coding knowledge or the assistance of a developer. This can limit flexibility for users who are not familiar with coding or don't have access to technical resources.

Easy to Use and Efficient

Comments: I think Salesforce is wonderful for building out templates for routine use. I use it almost daily to get our quick communications and have never had issues or pushback with sending like other software.

Pros:

As someone who self-taught themselves how to use the software for mass email marketing, Salesforce is super beginner friendly.

Cons:

The process for updating distribution lists is quite tedious and can easily be messed up and need to be reevaluated.

Works okay, if LATENCY does not exist

Comments: Maybe I am used to the latency issue, it sucks but you have to get used to it since most of my work are in Salesforce; it's still helpful to use. but overall it's very usable.

Pros:

It's customizable. The feature where you are allowed to make your own report and customize your own page depending on your needs it's really helpful.

Cons:

The LATENCY. It really sucks, sometimes some of the information would not load, would be stuck on the screen or does not respond.

The best solution in the market if you know how!

Comments: Very, very pleased and satisfied in almost 5 years of usage!

Pros:

Level of customizing the platform and adjusting it to the business needs is awesome! Intuitive but sometimes challenging, never disappoints though! Loving the dashboards and integration capabilities!

Cons:

Due to complexity, sometimes it's tricky to figure out how to implement something and it has its own limitations in reporting, for example. It's more on the expensive side.