--- description: Get information about Salesforce Sales Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.in/software/61368/salesforce Page: 1 / 753\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18791 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18791 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting Software - Auto-Dialer - CRM Software - Call Center Management - Campaign Management Software - Catalog Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Profiles - Dashboard Software - Data Security - Document Management Software - Email Management Software - Email Marketing Software - Financial Management Software - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Base Management - Knowledge Management Software - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Multi-Channel Communication - Onboarding Software - Patient Communications - Performance Management - Performance Metrics - Pipeline Management - Price Optimization - Prioritization - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Self Service Portal - Shared Contacts - Task Management Software - User Management ... and 53 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) - [Revenue Recognition software](https://www.capterra.in/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.in/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6983 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4470 reviews) 4. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5834 reviews) 5. [eWay-CRM](https://www.capterra.in/software/152769/eway-crm) — 4.5/5 (823 reviews) ## Reviews ### "Comprehensive CRM Platform for Handling Sales." — 5.0/5 > **MESHVKUMAR** | *21 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Salesforce Sales Cloud provides a complete platform to handle leads, accounts and opportunity and some of customer interactions in one place. I really like automation flows such as notify to admin when new lead has been created, and sending some personalized email to client and other user with easy in few clicks. This platform also integrate with other tools in the Salesforce ecosystem and supports nice collaboration between teams. > > **Cons**: Salesforce Sales Cloud is really nice, but the initial setup and some of customization really need some time and for new organization. And, the most is licensing cost can be really higher compared to other. > > Overall, I am having good experience with Salesforce Sales Cloud. It is scalable and reliable CRM that helps business to grow more and their sales process make more easy. ----- ### "Salesforce sales cloud at scale" — 5.0/5 > **Verified Reviewer** | *4 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The best part which I like about this tool is its strong integration as API make it easy to connect with other tools whether it's storage analytics or ERP system. Also I can keep an eye on system reliability and compliance across organisation. > > **Cons**: If I am asked about cons then I would say it's strong but at enterprises scale it can feel a restrictive with limits also it is costly with licences and tricky when dealing with performance... > > Overall I can say Salesforce is a strong platform for managing sales at scale from my role I appreciate how it can handle bulk data loads and provide consistent up time but it demands careful engineering support to avoid limits performance issues and integration headaches. ----- ### "A Powerful CRM That Streamlines Sales Management" — 4.0/5 > **Suhaiv** | *13 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud has made it much easier for our team to manage leads opportunitie and customer interaction in one place. The dashboard and report provide a clear view of the sales pipeline helping manager track performance and make better decision. I also like the automation feature which reduce manual work by handling follow-up task reminder and approval. The platform is highly customizable and integrate well with other business applications. > > **Cons**: The platform has a lot of feature so new users may need some time to learn how everything work. Initial setup and customization can also be time consuming without experienced administrator. In addition licensing cost can become expensive as more users and advanced feature are added. > > Overall my experience with Salesforce Sales Cloud has been very positive. It has helped our sales team stay organized improve customer relationship management and automate many repetitive task. Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured. I would recommend it to businesse looking for a scalable and reliable CRM solution. ----- ### "Sales Cloud for Small Vendors" — 4.0/5 > **Dev** | *24 May 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Salesforce sales cloud is very helpful for who are looking for start a new small or big business and growing in market. service cloud provides for tools like data analysis of sales, new sales opportunity handling, lead generation from web, Also gives chatter feature for seamless communication with customers, Ease of setup us very easy with their training modules help. > > **Cons**: For small business startup it's quite costly to use and use all features with additional buying licenses. > > My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly. ----- ### "Great Sales Platform with Strong Reporting and Customization\!" — 4.0/5 > **Anonymous User** | *19 November 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: I have very clear pipeline Thanks to Salesforce Sales Cloud, wich also make it easy for me to keep track of every lead, activity, and deal stage. It has been very successful in cutting down on manual tasks. Rapid Customer support and Easy User Interface to undestand this software. > > **Cons**: The platform might seem a bit complicated for new customers, and getting everything set up right takes time and a skilled admin. Plus, it can get pricey, especially if you want add more modules or integration. > > My overall experience with Salesforce Sales Cloud has been very positive. It brought structure, clarity, and automation to our entire sales workflow, making follow-ups and reporting much easier. Once we completed proper set up and trainin, productivity improved significantly. ----- Page: 1 / 753\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data