--- description: Get information about Salesforce Sales Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.in/software/61368/salesforce Page: 1 / 754\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18813 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18813 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - Auto-Dialer - CRM Integration - CRM Software - Calendar Sync - Call Center Management - Call Recording Software - Catalog Management - Channel Management Software - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Commission Management - Communication Management - Contact Management Software - Customer Database - Customer Profiles - Data Entry Software - Data Security - Data Visualization Software - Document Management Software - Email Management Software - Email Templates - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Knowledge Management Software - Lead Distribution - Lead Generation Software - Mobile Access - Onboarding Software - Patient Communications - Performance Management - Performance Metrics - Price Optimization - Progress Tracking - Real-Time Analytics - Real-Time Notifications - Reminders - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Self Service Portal - Shared Contacts - Task Management Software - Training Management ... and 60 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.in/directory/31118/revenue-management/software) - [Revenue Recognition software](https://www.capterra.in/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.in/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7004 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5861 reviews) 5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Sales force advantages over SAP." — 5.0/5 > **Ajay** | *3 March 2025* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: Ease of use for sales engineer. And simplicity in data analysis. > > **Cons**: MRP planning is much better sdp system compared to sales force. > > Sales force has advantages over other system in terms of minimal data entry , ease of use and sales data analysis. ----- ### "Sales Cloud for Small Vendors" — 4.0/5 > **Dev** | *24 May 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Salesforce sales cloud is very helpful for who are looking for start a new small or big business and growing in market. service cloud provides for tools like data analysis of sales, new sales opportunity handling, lead generation from web, Also gives chatter feature for seamless communication with customers, Ease of setup us very easy with their training modules help. > > **Cons**: For small business startup it's quite costly to use and use all features with additional buying licenses. > > My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly. ----- ### "Salesforce best review" — 5.0/5 > **darshan** | *23 August 2026* | Environmental Services | Recommendation rating: 7.0/10 > > **Pros**: Customization and Scalability: You can tailor nearly everything—from custom objects and stage fields to automated logic via Salesforce Flow—allowing it to bend to unique business requirements rather than forcing a rigid workflow. > > **Cons**: What I liked best: The sheer level of customization and visibility Salesforce Sales Cloud provides is unmatched. Being able to build tailored pipeline stages, set up complex automation through Flows, and view custom real-time dashboards gives leadership complete clarity on where deals stand. The AppExchange ecosystem is also a massive win, allowing us to connect almost any third-party marketing or service tool seamlessly. > > Overall, Salesforce Sales Cloud is a powerful and reliable engine that drastically improves sales pipeline visibility, workflow automation, and cross-team alignment. It excels as a single source of truth for growing sales organizations. However, the initial setup can be complex, and the total cost of ownership escalates quickly with scale. It is best suited for organizations willing to invest in dedicated administration to unlock its full value ----- ### "Salesforce sales cloud at scale" — 5.0/5 > **Verified Reviewer** | *4 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The best part which I like about this tool is its strong integration as API make it easy to connect with other tools whether it's storage analytics or ERP system. Also I can keep an eye on system reliability and compliance across organisation. > > **Cons**: If I am asked about cons then I would say it's strong but at enterprises scale it can feel a restrictive with limits also it is costly with licences and tricky when dealing with performance... > > Overall I can say Salesforce is a strong platform for managing sales at scale from my role I appreciate how it can handle bulk data loads and provide consistent up time but it demands careful engineering support to avoid limits performance issues and integration headaches. ----- ### "A Powerful CRM That Streamlines Sales Management" — 4.0/5 > **Suhaiv** | *13 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud has made it much easier for our team to manage leads opportunitie and customer interaction in one place. The dashboard and report provide a clear view of the sales pipeline helping manager track performance and make better decision. I also like the automation feature which reduce manual work by handling follow-up task reminder and approval. The platform is highly customizable and integrate well with other business applications. > > **Cons**: The platform has a lot of feature so new users may need some time to learn how everything work. Initial setup and customization can also be time consuming without experienced administrator. In addition licensing cost can become expensive as more users and advanced feature are added. > > Overall my experience with Salesforce Sales Cloud has been very positive. It has helped our sales team stay organized improve customer relationship management and automate many repetitive task. Real time reporting and dashboard make it easy to monitor sales performance while the mobile app allows access to important information from anywhere. Although there is a learning curve in the beginning the platform deliver significant value once it is properly configured. I would recommend it to businesse looking for a scalable and reliable CRM solution. ----- Page: 1 / 754\ Next: [Next page](https://www.capterra.in/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data