--- description: Get information about Digital Integrated Management System price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Digital Integrated Management System Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Compliance Regulatory Software](/directory/30110/compliance/software) > [Digital Integrated Management System](/software/68590/enterprise-process-center-epc) # Digital Integrated Management System Canonical: https://www.capterra.in/software/68590/enterprise-process-center-epc Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/68590/enterprise-process-center-epc?page=2) > AI-powered IMS unifying QMS, BPM, DMS, and GRC to simplify compliance, strengthen control, and deliver real-time oversight. > > Verdict: Rated **4.8/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Digital Integrated Management System? Banking and capital markets, pharmaceutical, medtech, utility, financial services, manufacturing, consulting, media \& telecommunications, education, government and military, engineering \& construction ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 21 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Interfacing - **Founded**: 1983 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Contact Interfacing for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Croatian, Dutch, English, European Portuguese, French, German, Hebrew, Icelandic, Italian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Brazil, Cambodia, Canada, China, Croatia, Czechia, Denmark, Egypt, Finland and 47 more ## Features - Access Controls/Permissions - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Business Process Automation - Change Management Software - Chatbot software - Complaint Management Software - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Templates - Dashboard Software - Data Aggregation and Publishing - Data Security - Deployment Management - Document Capture - Document Coding & Control - Document Storage - Documentation Management - Drag & Drop - Equipment Management - For Healthcare - Forms Management - Full Text Search - Graphical Workflow Editor - Incident Management Software - Integrations Management - Maintenance Management Software - Monitoring - No-Code - Policy Management Software - Predictive Analytics Software - Process Modeling & Designing - Process/Workflow Automation - Quality Control - Reporting & Statistics - Risk Analysis - Risk Assessment - Risk Management Software - Role-Based Permissions - Search/Filter - Third-Party Integrations - Vendor Management Software - Version Control - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management Software ... and 11 more features ## Integrations (13 total) - Atlassian Access - BPMApp - Custom Configurators - Essentials - Microsoft 365 - Microsoft 365 for Jira - Microsoft Azure - Microsoft Excel - Microsoft Teams - Microsoft Word - PDF+ - Salesforce and Jira Connector - Visio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Compliance Regulatory Software](https://www.capterra.in/directory/30110/compliance/software) ## Related Categories - [Business Process Management Software](https://www.capterra.in/directory/30010/business-process-management/software) - [Document Control Software](https://www.capterra.in/directory/31197/document-control/software) - [Audit Software](https://www.capterra.in/directory/30664/audit/software) - [Compliance Regulatory Software](https://www.capterra.in/directory/30110/compliance/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.in/software/148577/mastercontrol) — 4.5/5 (524 reviews) 2. [Cority](https://www.capterra.in/software/102848/ehs-management-software) — 4.4/5 (105 reviews) 3. [Ideagen Quality Management](https://www.capterra.in/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 4. [LogicGate Risk Cloud](https://www.capterra.in/software/148648/logicgate) — 4.7/5 (83 reviews) 5. [IntellaQuest](https://www.capterra.in/software/129973/intellaquest) — 4.1/5 (8 reviews) ## Reviews ### "Excellent Process Management Solution" — 5.0/5 > **Merita** | *30 October 2018* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. > > **Cons**: The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality. > > We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live. ----- ### "Great product for implementing BPM, with capabilities that go beyond the traditional BPM platform" — 5.0/5 > **Verified Reviewer** | *16 September 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes. The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures. > > **Cons**: There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal. > > While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded. ----- ### "Doesn't work as advertised and sold" — 2.0/5 > **Verified Reviewer** | *31 May 2021* | Building Materials | Recommendation rating: 0.0/10 > > **Pros**: Web based solution Can generate a document based on data Multi lingual data of same process > > **Cons**: Not easy to use and unattractive UI Most of the features are incomplete or don't work Too many bugs Weak support Not a true SaaS Deployment > > So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless. The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything. ----- ### "Unlocking the Potential of Digital Business Transformation with the Digital Business Transformation" — 4.0/5 > **Angelo** | *6 January 2023* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs. > > **Cons**: Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses. > > Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business. ----- ### "Outstanding BPM features at affordable price" — 5.0/5 > **Alain** | *18 February 2019* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Ease-of-use, powerful tool, comprehensive modules \& features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks \& Controls, great collaboration features, easy learning. > > **Cons**: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability. > > We've been using it since more than 10 years...and it keeps getting better every year. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/68590/enterprise-process-center-epc?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/68590/enterprise-process-center-epc) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data