---
description: Get information about Availity price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Availity Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Hospital Management Software](/directory/30096/hospital-management/software) > [Availity](/software/68854/availity)

# Availity

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> Business solution platform that assists health care professionals with managing patient health records, claims, revenue and more.
> 
> Verdict: Rated **3.7/5** by 149 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Availity?

Web-based revenue cycle and business solution platform that enables healthcare professionals to monitor clinical records, risk adjustment data, claims, revenue cycle, health benefit plans and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 149 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support Software | 3.4/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Availity

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Availity directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Claims Management Software
- Document Management Software
- HIPAA Compliant
- In-Patient Management
- Medical Billing Software
- Out-Patient Management
- Patient Records Management
- Physician Management

## Integrations (17 total)

- AbelMed
- AccuMed
- Aeris IoT
- Agastha EHR
- AllMed PM
- Axxess Home Health
- ChiroTouch
- ClinicTracker
- CoAction Software
- Compulink
- CureMD
- EncounterWorks
- Fastrack
- HealthPRO
- Hi-Tech Software

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Hospital Management Software](https://www.capterra.in/directory/30096/hospital-management/software)

## Alternatives

1. [MocDoc HMS](https://www.capterra.in/software/161290/mocdoc-hms) — 4.9/5 (44 reviews)
2. [eHospital Systems](https://www.capterra.in/software/138518/ehospital-systems) — 4.9/5 (59 reviews)
3. [Administrator Plus](https://www.capterra.in/software/22867/administrator-plus) — 4.8/5 (5 reviews)
4. [Smartsheet](https://www.capterra.in/software/79104/smartsheet) — 4.5/5 (3482 reviews)
5. [HMS Pro+](https://www.capterra.in/software/142145/hospital-management-software) — 4.3/5 (44 reviews)

## Reviews

### "Good over all." — 4.0/5

> **Sue** | *31 October 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use and it makes sense when trying to figure it out.  It is nice to go to one place for our insurance info.
> 
> **Cons**: Unfortunately, it is not a one stop shop for us.  We have to go to another place to get some of our claims info.
> 
> My experience has been good overall. Easy to use for the most part.  Has a lot of the carriers we work with.

-----

### "Availity-A good tool for Health Insurance Lookup" — 4.0/5

> **Christina** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Makes it very easy to search multiple Insurance Plans.  I like that it saves clients so I can go back to look them up when verifying monthly. The Website is very organized.
> 
> **Cons**: Too many places to search for Remits and Authorizations.  I wish it would let you search by HPT code for all payers.
> 
> I like Availity and the way it's organized better than other Insurance lookup portals. It would be helpful if I could search Cigna and United plans so it was a one stop for searches.

-----

### "Great for healthcare providers for eligibility, benefits and claims" — 5.0/5

> **Verified Reviewer** | *1 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Availity is great value for money since it is free to providers. It is a great site that provides real time insurance eligibility and benefits information for most insurance carriers. You can submit and keep track of health claims. You can also keep track of all the claims data on availity.
> 
> **Cons**: There is a bit of a learning curve with using Availity. They do provide lots of informational videos and one on one training however.
> 
> Overall my experience with Availity has been great. I have been using it since I first started practicing 7 years and continue to use it to this day.

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### "Worse website with no support." — 1.0/5

> **NANA** | *13 March 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing good about this company. The website is extreemly difficult to understand and manuver. No customer service support
> 
> **Cons**: Their website and the attitude of most of the workers. It looks like they do not understand the system themselve
> 
> Very bad and bitter. The worse company that I have ever dealt with. I wouldn't wish my experience on my worse enemy.

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### "Horrible website" — 1.0/5

> **Tristan** | *7 January 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: \\Easy to use after using it for 3 years
> 
> **Cons**: Verification services are often down, with BCBS down atleast once a week and its a poor website with poor maintenance overall.
> 
> Poor due to things being down always

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## Links

- [View on Capterra](https://www.capterra.in/software/68854/availity)

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| en | <https://www.capterra.com/p/68854/Availity/> |
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| pt-PT | <https://www.capterra.pt/software/68854/availity> |

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