15 years of helping Indian businesses
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India Local product
GoFrugal

GoFrugal

India Local product

What Is GoFrugal?

Gofrugal Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries.
Our key focus is on providing a great customer experience with our digital solutions

Who Uses GoFrugal?

Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries

GoFrugal Software - GoFrugal multiple outlets
GoFrugal Software - GoFrugal mobile interface
GoFrugal Software - GoFrugal retail POS
GoFrugal Software - GoFrugal sellquick mobile
GoFrugal Software - GoFrugal retail banner

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GoFrugal Reviews for Indian Users

Average score

Overall
4.4
Ease of Use
4.4
Customer Service Software
3.9
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Safraz
Safraz
IT Consultant in Trinidad & Tobago
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Bang for your buck!

5.0 3 years ago

Comments: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros:

The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons:

No cons so far. However I have to populate this field.

GOFRUGAL Technologies Response

3 years ago

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Sorabh
Director in India
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

GoFrugal is the Best

5.0 4 years ago

Comments: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros:

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons:

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

Abhishek
Director in India
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Poor After sales support

1.0 last month New

Pros:

Minimal design fast billing Nothing more than this

Cons:

Lot of cons, majorly the customer support team and their responsiveness when a major issue is there. The developers are still trainees

Verified Reviewer
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fast updates on government mandates and custom requirements.

5.0 3 years ago

Comments: Safe and Good.

Pros:

Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons:

When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time. Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

GOFRUGAL Technologies Response

3 years ago

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

RAMESH
PARTNER in India
Apparel & Fashion, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the best Retail POS in the industry

5.0 3 years ago

Comments: My overall experience with the software is so good. Its features meets our expectations.

Pros:

This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons:

It becomes very slow if the system is idle for a long time.

GOFRUGAL Technologies Response

3 years ago

Dear Mr Ramesh, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our technical person will reach you on the system slowness issue