15 years of helping Indian businesses
choose better software

What Is RetailEdge?

Affordable and robust Point of Sale and Inventory Management software developed by retailers and serving small to medium sized businesses since 1996. From single-store start ups to 20+ locations, we grow with you and provide integrated POS solutions that let you manage your customers, inventory, sales, and other crucial functions of a retail business. Available starting at $495 with NO monthly costs. Sync your inventory and prices with multiple e-commerce stores.

Who Uses RetailEdge?

Small to mid-sized retailers and businesses that have point of sale and inventory management needs.

RetailEdge Software - Beautiful POS Sytems that fit your business
RetailEdge Software - Customer Manager
RetailEdge Software - Touch Sales Screen
RetailEdge Software - Inventory Manager
RetailEdge Software - Flexible Card Processing

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RetailEdge Reviews for Indian Users

Average score

Overall
4.8
Ease of Use
4.6
Customer Service Software
4.8
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
19%
3
1%
1
1%
Eric
Eric
General Manager in US
Verified LinkedIn User
Retail
Used the Software for: 2+ years
Reviewer Source

We have been using RE since 2007 and have been very happy overall.

5.0 6 years ago

Comments: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Pros:

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons:

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

Kaitlyn
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Retail Edge is great for my business!

5.0 3 years ago

Comments: [SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!

Pros:

Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!

Cons:

I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!

Dian
Volunteer in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Small Nonprofit Religious shop

5.0 last month New

Comments: I have used a version of Retail Edge for more than 10 years. As far as a retail programs this has been far easier to use than other programs I have used in Retail stores have worked in over the years. I have been working in retail over 50 years.

Pros:

Tracking customer and retail sales. I like creating input for new inventory and then printing tags for the merchandise.

Cons:

Creating reports for departments and vendors vs cost and inventory. The recent upgrade of Retail Edge is based on Microsoft and the sales screen font is much smaller which is a handicap when the store is busy and having to do things quickly. Shouldn't be challenging to make sales. It would be nice if font size was adjustable throughout.

High Meadow Business Solutions Response

last month

Hi Dian, thank you for the review. There is a new feature in RetailEdge where it allows you to adjust the font size. Just go to Tools > Settings > Workstations, Modify. Click the Misc tab and adjust the font size to your liking! Please let us know if you have any other feedback or comments. -Kayla

Jonathon
OWNER in US
Tobacco, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

retail edge!

1.0 2 years ago

Comments: using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.

Pros:

nothing at all , this is a waist of TIME and money.

Cons:

I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!

High Meadow Business Solutions Response

2 years ago

Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at [email protected] or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge

Melinda
Owner in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Your suppport - with [sensitive content hidden] - was exceptional!

5.0 2 months ago New

Comments: Very positive experience - both in leaving messages and receiving call backs.

Pros:

Today, we wanted to fix a number of problems that have existed and had no time to troubleshoot. With the help of a friend who is in IT - [sensitive content hidden] helped us to figure out that our second computer was hanging (not printing receipts) because of a hardware interrupt - caused by discontinuing the cash drawer. For 3 years this problem existed; it took the diligence and knowledge that [sensitive content hidden] possessed to fix this problem.

Cons:

There is nothing for s to put in this catagory.