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What Is Smartsheet?

Smartsheet is a work execution platform that enables agencies of all sizes to move faster, drive innovation, and achieve more. Extraordinary marketers rely on Smartsheet for campaign management, initiative tracking, content calendars, event management, and more. With Smartsheet, you can centralize resources, maintain consistency across projects and campaigns, and increase speed to market. Seamlessly connect marketing efforts to ROI and improve alignment with all involved stakeholders.

Who Uses Smartsheet?

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Conversations
Smartsheet Software - Grid View

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Smartsheet Reviews for Indian Users

Average score

Overall
4.5
Ease of Use
4.3
Customer Service Software
4.3
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Otilde
Otilde
Product Designer in Spain
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet: Project Planning Reinvented

4.0 2 months ago

Comments: It is very flexible, enabling one to have a personalized order of work and flow, which may suit a certain design project.

Pros:

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Cons:

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Pathan
Project and Program Consultant in India
Architecture & Planning, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet - Data to Dashboard

5.0 last month New

Comments: The Smartsheet is a great platform for data visualization and project management. It helped me reduce the cost of two software programs, Power BI and MSP, into one.

Pros:

The data visualization along with the data automation helps to get insights of the data.

Cons:

The Gantt chart options are to be added more to get a better look ahead & the Cost is higher than that of competitive software.

Marissa
Quality Engineer II in US
Medical Devices, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Overall Good Product for Project tracking

3.0 last month New

Comments: Good for tracking projects but takes some time to learn all of the features.

Pros:

Good for tracking projects and deadlines/tasks.

Cons:

Hard to learn all of the features and set up a template.

Gibran
Director of Quality in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Streamlined Project Management with an Intuitive Interface and Elegant Presentation

5.0 3 months ago

Comments: Overall, Smartsheet excels in creating a collaborative environment where teams can work seamlessly together. Its combination of user-friendly design, logical interface, and sophisticated project presentation makes it a valuable asset for managing projects and driving team success.

Pros:

The platform’s logical graphical user interface (GUI) enhances productivity by offering a clear and organized view of tasks, timelines, and dependencies. The layout is not only easy to understand but also customizable, catering to diverse project needs and user preferences.

Cons:

Although Smartsheet offers various integrations, setting them up can sometimes be complex and require additional configuration. Some users may find the integration process less seamless than other platforms.

Mike
Supply Chain Manager in US
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy to adopt and powerful out of the box.

5.0 2 months ago

Comments: I adapted to Smartsheets from Microsoft Project without any training or research. It is a powerful tool and easy to use.

Pros:

Smartsheets has all the classic project management tools in an easy to use intuitive package. The ample suite of templates made getting started really easy.

Cons:

The dashboard portions of the application took some getting used to.

Aubrey
Office Coordinator in US
Construction software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool!

5.0 3 weeks ago New

Comments: I have really loved Smartsheet and continue to find new ways to use it to help streamline processes!

Pros:

Smartsheet is a great hub for information storage and group collaboration. I like that it's basically an excel sheet where you can attach documents and communicate with others across your business. I also especially like the automation feature which streamlines processes.

Cons:

There are some additional features that I wish Smartsheet had. For example, I wish you could filter by "This Month". I also wish it could integrate with Outlook a little better.

TL
Project Accountant in US
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Love Smartsheet

5.0 2 weeks ago New

Comments: I used Smartsheet while working as a Project Accountant. It allowed me to work very closely with the project managers, service team, and engineers. I am a huge fan of Smartsheet and recommend it to any company that is project based and need a tool to manage the work flow.

Pros:

I love that Smartsheet allows you to effectively collaborate with ppl that’s on the project team. It allows you to keep track of the workflow.

Cons:

The only con I did have is that I thought you could not see who was the last person to modify something on the Smartsheet, but actually there’s ways to track changes with an activity log.

Lauren
Director of Engagement in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet is a great project management tool!

4.0 2 weeks ago New

Pros:

I like that Smartsheet has a lot of different functions. It can be used for project management, inventory or event event planning. It's very easy to use and it seems like the builders are listening to the customers when they request new features.

Cons:

Sometimes it feels like there are too many features to know how to use or benefit from all of them.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Flexible & powerful tool

4.0 2 months ago New

Comments: The experience is positive , like the flexibility to manage multiple things at one place is nice

Pros:

The ability to be flexible. Like you can use smartsheet for anything from managing projects to tracking task or handling budgets.

Cons:

It sometimes gets slow when dealing with complex data and for some features you haven’t seen k ki

Verified Reviewer
Verified LinkedIn User
Market Research Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful features

5.0 4 weeks ago New

Pros:

Application is easy to use and very powerful features.

Cons:

Some of the features can get complex at times.

Aniruddha
Operations Support in US
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet: Advanced Project Management Tool

5.0 3 months ago

Comments: Overall experience with Smartsheet has been great. I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my team and leadership on where we are on our projects with their timelines.

Pros:

Love the new slick version of Smartsheet which allows me to cross function and collaborate with multiple users from different teams and also helps me set up a level-based permissions to access the sheets which I think is a great help for my business needs.

Cons:

Some times on the filters, it doesn't fully function or filter out the wanted and unwanted data. Also, the same filters when applied sometimes mess up my entire data set

Amanda
Account Director in US
Writing & Editing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use Excel alternative

4.0 2 months ago

Comments: Overall, I enjoy using Smartsheet and it has replaced my use of Excel in most instances.

Pros:

I love the project planning features of Smartsheet and using it as an alternative to Excel to track and monitor simple data sets, especially when these need to be shared with multiple people.

Cons:

Despite having many of the features of Excel, it does not have capabilities such as tabs or pivot tables within a single document. You often have to stitch multiple documents together to manipulate data which can be tricky and a hassle. I would also like it to integrate better with other products.

Heidi
Office Manager in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Low cost, quick adaptability, and ease in learning are key to this products.

4.0 7 months ago

Comments: While not as robust in spreadsheet functionality as, say, Excel, it's plethora of varied components and a robust selection of tools used in every day business and database software.

Pros:

Familiarity to other standard office products such as MS Office, ease of use and adaptability based on our project needs. The overall feel is familiar to most as it uses standard business software looks in many key areas but has a large variety of options to suit your specific needs.

Cons:

There were some limitations in the spreadsheet look and functionality adjustments.

Hamood
Project Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet is taking over

5.0 5 months ago

Comments: Excellent features and its the best tool to create project plans. This is become more and more popular with businesses, so its worth taking the time and mastering your skills on this tool

Pros:

Excellent for project plans, dashboards can be easily customised and are excellent way to get a high level, save time creating weekly reports

Cons:

Guest users now need to have a licsence You need to practise how to use some features sich as dasboards Can be tricky moving rows

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good project management tool

3.0 4 months ago

Comments: I would use this software for future project management tools

Pros:

Smartsheet is a good project management tool. It helps you track your grouped dependencies and exported and clear GANTT chart

Cons:

The sub-tasks were hard to manage within the tool or it wasn’t as intuitive

Eric
Research Economist in US
Government Relations, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet as a PM resource

5.0 3 months ago

Comments: We use smartsheet for project schedule tracking, schedule dashboards for clients, and some data collection. We have always been impressed with the ease of use and the support offered.

Pros:

Easy to use with great collaboration features that allow for across team and client communication so everyone stays up to date on schedules or metrics.

Cons:

I think the sheets and schedule features are a little more robust than their dashboard. Though all parts have steadily improved over the 5 or 6 years Ive used Smartsheet.

Chitturi
IT Compliance Engineer II in India
Pharmaceuticals, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Review of Smartsheet

5.0 3 months ago

Comments: Overall, my experience with Smartsheet has been positive. Smartsheet’s flexibility in handling various types of workflows and projects is a significant advantage. Smartsheet remains a reliable and effective tool for project management and collaboration, particularly for teams looking for a balance between functionality and ease of use.

Pros:

It has a user-friendly interface that combines the familiar look of spreadsheets with powerful project management features. Additionally, its robust collaboration tools, such as real-time updates, commenting, and file sharing, make it easy for teams to work together efficiently.

Cons:

Though Smartsheet has lot of Pros. There are some Cons too. It has Limited advance features, Performance issue with large data sets, and it is expensive when compared with other applications.

Nsogbu
Assistant Hatchery and Early Stage Manager in UK
Farming, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet Survey by Wadike

5.0 6 months ago

Comments: Tracking, planning and managing projects & tasks are the main benefits that I relish from Smartsheet.

Pros:

With Smartsheet, I am able to create and assign tasks automatically. Tracking time and expenses on projects is also at breeze for 24/7/365.

Cons:

Smartsheet has proven to be a real-game changer since it has zero errors at the moment.

Shawn
Director Strategic Initiatives in US
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Solid flexible solutions

4.0 5 months ago

Pros:

Collaboration, communication, taking the work out, automation.

Cons:

Syntax for Formulas, Limited widgets and dashboard design

Raavi
Raavi
Consultant in India
Verified LinkedIn User
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

smart sheet tool was very user friendly tool we can easy handle

5.0 4 months ago

Comments: Over all I had very good experience where I can create and handle project time lines and handle actions and progress of the project in one tool

Pros:

In smart sheet mostly I like the workflows where I can create alerts to manage my actions without manual effort

Cons:

While creating new workspace from another workspace the references are referring to the old one where we need to change manually

Alex
Program Manager in US
Construction software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Smartsheet in Construction Project Management

5.0 7 months ago

Pros:

It has been effective and straightforward to plan, manage and track projects with Smartsheet.

Cons:

Managing programs in my industry has never been hectic ever since I started using Smartsheet.

Ian
Ian
system technique in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

better planned project management

4.0 5 months ago

Pros:

Having the follow-up of each task is the best function because it allows me in real time to visualize the progress that is being achieved with each document or task, the work administration makes it easier to do it together with my work team by having a chat in real time to communicate and support us when needed. Its initial configuration is easy to implement with the help of support that is needed to clarify doubts that arise during configuration

Cons:

There is no serious problem that has occurred, it always works perfectly and when there are updates they are easy to implement and get everything back in order

Aditi
Aditi
Writer in India
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet has been a blessing in disguise

5.0 6 months ago

Comments: It is an extremely flexible application which streamlines workflow and increases the efficiency of workflow.

Pros:

The various tools made data syncing, sharing, and integration became very easy for us to automate our workflow. Integration with other platforms helped us to cut down a lot of extra work. Smartsheet has become an ideal workplace for us where our team can work effortlessly and flexibly. The customer service and dashboard are extremely intuitive and accessible.

Cons:

Smartsheet offers everything a new business would need. Therefore, there is nothing I dislike about Smartsheet

Jennifer
Owner in US
Writing & Editing, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Smartsheet is great for office work!

5.0 9 months ago

Comments: A fantastic program designed for employers to easily work from home, at a coffee shop, or anywhere in the world!

Pros:

I was able to create and share forms to gather and organize information within Smartsheet for my business.

Cons:

It tends to be easy to forget that I have a subscription, and sometimes Spreadsheet doesn't notify you of upcoming payments.

Ahmed
Human Resources Manager in US
Import & Export, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Smartsheet's Capabilities are Exceptional

5.0 3 months ago

Comments: The experience I have with Smartsheet is superb.
Smartsheet has exceptional features.

Pros:

It is easy to manage and automate projects using Smartsheet. Smartsheet is a reliable and simple to implement solution.

Cons:

I am impressed by the capabilities and flawlessness of Smartsheet. Smartsheet is amazing.