--- description: Get information about DocStar ECM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DocStar ECM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Accounts Payable Software](/directory/30520/accounts-payable/software) > [DocStar ECM](/software/82408/docstar-ecm-ap-automation) # DocStar ECM Canonical: https://www.capterra.in/software/82408/docstar-ecm-ap-automation Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/82408/docstar-ecm-ap-automation?page=2) > Secure enterprise content management with intelligent capture, automated workflows, and fast, accurate document retrieval. > > Verdict: Rated **4.0/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DocStar ECM? AP and finance teams in midsize and large organizations seeking faster invoice processing, stronger compliance, and seamless ERP integration to improve operational productivity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 97 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Epicor Software - **Location**: Austin, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: $47.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Bahamas, Canada, Jamaica, Puerto Rico, US Virgin Islands, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Document Capture - Document Classification - Document Management Software - Document Storage - Duplicate Payment Alert - Electronic Forms - Electronic Signature - File Conversion - File Sharing Software - Full Text Search - Purchase Order Reconciliation - Reporting & Statistics - Search/Filter - Version Control - Workflow Management Software ## Integrations (8 total) - ArcGIS - Infor CloudSuite - Kinetic - Microsoft Excel - Microsoft Outlook - Microsoft SharePoint - Sage 100 - Sage 300 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Accounts Payable Software](https://www.capterra.in/directory/30520/accounts-payable/software) ## Related Categories - [Accounts Payable Software](https://www.capterra.in/directory/30520/accounts-payable/software) - [Content Management Software (CMS)](https://www.capterra.in/directory/10007/content-management/software) - [Document Management Software](https://www.capterra.in/directory/30063/document-management/software) - [Enterprise Content Management Software](https://www.capterra.in/directory/31079/enterprise-content-management/software) ## Alternatives 1. [Confluence](https://www.capterra.in/software/136446/confluence) — 4.5/5 (3663 reviews) 2. [Square 9](https://www.capterra.in/software/161845/square-9) — 4.5/5 (141 reviews) 3. [OnBase](https://www.capterra.in/software/62208/onbase) — 4.3/5 (79 reviews) 4. [onPhase](https://www.capterra.in/software/125393/docuphase) — 4.5/5 (127 reviews) 5. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "Docstar at Water Company" — 4.0/5 > **Jacob** | *27 October 2023* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The workflow builder customization, OCR scanner, ease of data editing. > > **Cons**: Randomly, the Client Service needs to be repaired or re-installed. The Office Integration module needs an active license on the server. ----- ### "Doc Star Review" — 5.0/5 > **Kelly** | *8 January 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: User friendly and so helpful to get to our documents easier than pulling files. > > **Cons**: I really do not have any complaints on doc star. > > Just overall helpful in the loan department. Instead of having to get up and go to the file room, i can easily pull up my docs while sitting at my desk and talking with a customer. ----- ### "easy to use and teach other how to use the software." — 4.0/5 > **Gaylynn** | *12 February 2018* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: Fast Retrieval of documents and easy set up and configuration. on need to install on local user's computer. > > **Cons**: importing and merging of existing is a challenge but can be done if you create a whole new document. > > it fast and easy to access old client files ----- ### "Highly functional and easy to manage" — 5.0/5 > **Charles** | *21 October 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We have several departments actively archiving documents into the system, resulting in millions of documents. We don't have issues with searching for documents even with the growing number of records. The system also integrates with existing systems. For example, I can create dynamic lists for the users to select from based on another system's records. > > **Cons**: We like using lots of folder levels to organize the various documents, but the system doesn't have an explicit way to navigate "up" to the previous folder level. Instead we use the browser's back button, which is not going to work if I searched for and jumped to a file. In Windows Explorer, you can search for a file and navigate to its folder, and from there you can move up a folder with an explicit button... ----- ### "DocStar ECM: You can pay for support but when you need it prepare to shell out more $$$" — 2.0/5 > **Zach** | *27 July 2022* | Retail | Recommendation rating: 1.0/10 > > **Pros**: Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services > > **Cons**: You can pay for a support contract, but if you ever need support prepare to get told you need to pay for professional services. Needed to upgrade our Docstar instance to a new version got directed to professional services. Need assistance with creating a workflow, Professional services will help you for the right price. Really confused on why we pay for support when every support request gets the reply "You would need professional services for that". Requested access to download new versions of Docstar from their website... This was 4 months ago and they still have not come through with the request. Probably a way to get people to pay for professional services. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/82408/docstar-ecm-ap-automation?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/82408/docstar-ecm-ap-automation) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data