--- description: Get information about Higher Logic Thrive price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Higher Logic Thrive Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Community Software](/directory/30800/community/software) > [Higher Logic Thrive](/software/86198/higher-logic-online-community) # Higher Logic Thrive Canonical: https://www.capterra.in/software/86198/higher-logic-online-community Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/86198/higher-logic-online-community?page=2) > Higher Logic combines AI with human insight to build stronger connections through every engagement touchpoint. > > Verdict: Rated **4.3/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Higher Logic Thrive? Higher Logic Thrive is purpose-built based on nearly two decades of association experience to create a streamlined member experience that deepens member engagement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 98 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Higher Logic - **Location**: Arlington, US - **Founded**: 2007 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English ## Features - A/B Testing - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Campaign Analytics - Campaign Management Software - Commenting/Notes - Communication Management - Contact Database - Contact Management Software - Content Management Software (CMS) - Conversion Tracking - Customizable Branding - Customizable Fields - Data Import/Export - Drip Campaigns - Email Marketing Software - Email Tracking Software - Engagement Tracking - Event Management Software - Event Triggered Actions - Ideation - Landing Pages/Web Forms - Marketing Automation Software - Media Library - Member Directory - Membership Management Software - Moderation - Multi-Channel Marketing - Reporting & Statistics - Reporting/Analytics - Segmentation - Social Media Integration - Social Promotion - Tagging - Template Management - Third-Party Integrations - Website Management - Website Visitor Tracking ## Integrations (29 total) - Altai Systems - Aptify - Association Anywhere - ClearVantage - Cobalt - Euclid - Fonteva for Associations - GoMembers - GrowthZone - Impexium - MatrixMaxx - MemberClicks - MemberMax - MemberSuite - NOAH ... and 14 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Community Software](https://www.capterra.in/directory/30800/community/software) ## Related Categories - [Community Software](https://www.capterra.in/directory/30800/community/software) - [Social Networking Software](https://www.capterra.in/directory/10043/social-networking/software) - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software) - [Association Management Software](https://www.capterra.in/directory/30113/association-management/software) ## Alternatives 1. 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Despite it being based on the Bootstrap system, it is a terrible bastardization that does not allow even a full-width image to be displayed in a hero, you can't go wider than 1200px, so it looks awful on most desktops. This, I am told, is a known issue going back MONTHS. > > The sales team is great, they promise the world. It seems to rapidly fall apart after that. I've just now spent half an hour on a tech chat simply trying to get a URL for an image uploaded to the site. I finally just used the Inspect feature in the browser to get my own answer. ----- ### "Engagement Made Easy\!" — 5.0/5 > **Stephanie** | *6 November 2018* | Banking | Recommendation rating: 9.0/10 > > **Pros**: The ability to easily allow your members to engage with eachother, securely\! > > **Cons**: Admin portal is hard to navigate, lots of options, but not easy to find where you need to go to find what you need. ----- ### "Easy platform to adapt to for staff and members" — 5.0/5 > **Verified Reviewer** | *8 November 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I prefer this software because members need something that is convenient and enables them to talk to each other without the hassle. This gives them a place to talk, share documents, have private conversations, etc. As a community manager, I can maintain the back-end without interruption to their natural dialogue. > > **Cons**: I customized the design because I needed it to be "pretty." I think if it were easier to make it a bit more natural to websites within the tool, that would be the only change I would make at the moment. > > It has been a really great experience and the Higher Logic team is awesome\! ----- ### "Go with a different service" — 3.0/5 > **Meghann** | *18 July 2022* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: The only thing I liked is how ease it was to use pre-built templates. > > **Cons**: There has been an on-going issue where you're unable to save your work since February 2022 and there were IQA issues in November 2021 - February 2022. It just seems that there's been constant problems on the backend (admitted by the CTO himself). Additionally, the lack of updates and support from their customer support team has ruined the experience. I would suggest paying more for a more reliable service. My department has been under fire by our executive team due to issues from Higher Logic that they don't seem to care about. If you're using this platform for email automation, I give this software a zero. Emails have failed to go out to our contact list, doesn't save, etc. which causes a lot of frustration on the customer/users end. We've missed several deadlines because of their 504 errors and don't hear back from customer service reps for days on end. > > My overall experience with Higher Logic hasn't been great. For the last 8 months, we've been \*trying\* to work with their customer support specialists and even had to meet with their CTO for the lack of communication, no alternatives provided, etc. For how much we pay and how long we've gone without having full accessibility to this service is ridiculous. I'd much rather pay for a platform that gets our job done without working longer hours due to Higher Logic's issues on the backend (that's effected all companies, apparently). I just feel that this experience ruined it for me with ALL Higher Logic products and services. ----- ### "Amazing tool for member engagement" — 5.0/5 > **Verified Reviewer** | *8 May 2018* > > **Pros**: Our organization uses higher logic for many things. The fact that you can manage an online forum and see so many members engage with each other is amazing. We also use higher logic to manage our volunteer application process. It keeps it very organized with all the deadlines and applications and sending out emails approving/declining members. There are so many different functions you can utilize with Higher Logic and there is still so much more for us to learn. Their customer service is great and the ticket process is very simple and you typically hear back within an hour or so from customer service. > > **Cons**: You really have to learn the back end of higher logic to make changes which can be very confusing. That is really my only complaint which I can't even complain about- you just have to adjust and learn how the system works because their are so many options. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/86198/higher-logic-online-community?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/86198/higher-logic-online-community) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data