--- description: Get information about Paylocity price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paylocity Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Paylocity](/software/86714/webpay) # Paylocity Canonical: https://www.capterra.in/software/86714/webpay Page: 1 / 78\ Next: [Next page](https://www.capterra.in/software/86714/webpay?page=2) > One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. > > Verdict: Rated **4.3/5** by 1928 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paylocity? Paylocity works with all size businesses (20-5000+ employees). We partner with HR, Finance, and IT leaders across industries for one platform that covers payroll, benefits, engagement, and data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 1928 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paylocity - **Founded**: 1997 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Paylocity offers a scalable and customizable Human Resources (HR) and Payroll software solution designed to fit the specific needs and budgets of organizations of various sizes. Pricing is structured on a per employee per month (PEPM) basis, ensuring that costs remain predictable as the organization grows. The total price depends on the features selected, with a core HR suite available and the possibility to add specialized features such as video, social collaboration hubs, and numerous HR and business system integrations. Paylocity's offerings are fully integrated, ensuring seamless operation across different HR and business systems. The mobile app provides easy accessibility for both employers and employees, further enhancing the software’s utility and efficiency. For specific pricing details and customizations, businesses are encouraged to contact Paylocity directly to tailor a solution that fits their unique needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Activity Tracking - Applicant Tracking Software - Approval Process Control - Attendance Tracking Software - Automated Scheduling - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Candidate Management - Communication Management - Compensation Management Software - Course Management - Course Tracking - Dashboard Software - Direct Deposit - Document Management Software - Employee Benefits Administration - Employee Database - Employee Management - Employee Recognition Software - Employee Scheduling Software - Employee Self Service - Engagement Tracking - Expense Tracking - Feedback Management - Goal Management - Goal Setting/Tracking - HIPAA Compliant - HR Management - Interview Management - Job Posting - Learner Portal - Leave Tracking - Life Insurance Administration - Mobile Receipt Upload - Payroll Management - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Progress Tracking - Receipt Management - Surveys & Feedback - Task Management Software - Tax Compliance - Tests/Assessments - Time Tracking Software - Timesheet Management - Trend Analysis - W-2 Preparation ... and 59 more features ## Integrations (80 total) - 15Five - 7shifts - ATS OnDemand - AccuSourceHR - Accushield - AirMason - Altametrics - Aquera - Asana - Attendance on Demand - Axomo - Benefitsolver - Benepass - Betterworks - Blackbaud Financial Edge NXT ... and 65 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.in/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.in/directory/30202/payroll/software) - [Expense Report Software](https://www.capterra.in/directory/30559/expense-report/software) - [Employee Scheduling Software](https://www.capterra.in/directory/30756/employee-scheduling/software) - [Recruiting Software](https://www.capterra.in/directory/30602/recruiting/software) - [LMS Software](https://www.capterra.in/directory/30020/learning-management-system/software) ## Alternatives 1. 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I also value the transparency in communication and the ability to escalate matters when needed. > > **Cons**: One of the challenges we have experienced with Paylocity is occasional system limitations related to reporting structures and access configurations, which can require additional follow-up with support. Some resolutions also depend on product development updates, which may take time to implement. While support is responsive, certain processes could be more intuitive and flexible to reduce the need for workarounds. > > Overall, our experience with Paylocity has been positive. The platform provides a comprehensive solution for payroll and HR management, helping us centralize employee information and streamline administrative processes. ----- ### "HR Analyst" — 5.0/5 > **Agnes** | *27 February 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: The HR and Payroll Management, Surveys, Learning, and Training modules are very well done and useful. > > **Cons**: The Benefit Module, EDI-related issues have been continuous for the past few months and we have been working with Paylocity team to get these resolved > > It has been good, other than the continuous EDI feed issues that we are facing and is working with the team to fix it. ----- ### "Reliable, User-Friendly Payroll & HR Platform" — 5.0/5 > **Nikki** | *23 July 2026* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Paylocity was how easy it was to use for both employees and managers. The platform made it simple to access pay stubs, track time, request time off, and manage HR tasks all in one place. Everything was organized, and the mobile app made it convenient to access information anytime. Overall, it helped streamline payroll and workforce management while providing a smooth user experience. > > **Cons**: There isn't much to dislike overall, but some features can take a little time to learn at first, and occasionally the mobile app can be a bit slow. Once you're familiar with the platform, though, it's easy to use. > > My overall experience with Paylocity has been very positive. It's a reliable, easy-to-use platform that simplifies payroll, time tracking, and HR tasks. Everything is organized in one place, making it convenient for both employees and employers to manage day-to-day workforce needs efficiently. ----- ### "Refer everyone to it" — 4.0/5 > **Tricia** | *5 August 2026* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: I have been in HR for 19 years and have used a lot of HRIS systems. Paylocity has been the most all-encompassing product and the most user friendly. > > **Cons**: They sell you "dedicated account support" but not once in the 7 years we have had them as my rep answered when I called in. They will reply to emails, but most times that takes at least 2 days and then a canned response is given without looking at what I already did/sent. When you reply, it could be days for another response. > > I have switched another company to Paylocity. Of the systems I have used, although it has it's cons, it is light years better than the current competition. ----- ### "Paylocity Mixed Feelings" — 3.0/5 > **Alyssa** | *5 August 2026* | Construction software | Recommendation rating: 6.0/10 > > **Pros**: The reporting options available within Paylocity are one of the platform’s strongest features. They are extremely helpful in streamlining reporting tasks, reducing manual work, and providing valuable visibility into HR and payroll data. When the available reporting capabilities align with our needs, they significantly improve efficiency and allow us to make more informed decisions. > > **Cons**: The customer service is quite terrible and non personalized. Although you are assigned an "account manager," this person is rarely available for you if you need to call in customer support. > > My overall experience with Paylocity has been mixed. The platform offers a wide range of HR, payroll, and employee management tools that can be valuable for organizations looking to centralize their processes. Features such as employee self-service, onboarding, benefits administration, and reporting capabilities have been helpful in streamlining certain HR functions. However, my experience has also been impacted by recurring system limitations, reporting challenges, and difficulties obtaining timely support when issues arise. As an HR/payroll professional, accuracy and efficiency are critical, and there have been instances where payroll reporting, workers’ compensation reporting, and system functionality did not align with our operational needs. Resolving these issues often required significant manual work, multiple follow-ups, and escalation to find solutions. One of the biggest challenges has been the gap between what the system appears capable of doing and what can realistically be customized or supported without additional costs, lengthy timelines, or extensive troubleshooting. For example, when we needed specific reporting solutions to support compliance and workers’ compensation requirements, the available options were limited and the turnaround times did not always meet the urgency of payroll and compliance deadlines. That said, I do appreciate the breadth of services Paylocity provides and the potential the platform has when configured properly. A stronger focus on proactive support, faster issue resolution, greater transparency around system limitations, and more flexible reporting options would significantly improve the customer experience. ----- Page: 1 / 78\ Next: [Next page](https://www.capterra.in/software/86714/webpay?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/86714/webpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data