15 years of helping Indian businesses
choose better software

What Is DrChrono?

DrChrono’s all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChrono's practice management and medical billing software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks help you check patients’ information, and you can send custom appointment reminders through email, SMS, or phone. For students please visit DrChrono University.

Who Uses DrChrono?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

DrChrono Software - #1 EHR 5 Years in a Row
DrChrono Software - 2
DrChrono Software - 3
DrChrono Software - 4

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DrChrono Reviews for Indian Users

Average score

Overall
4.0
Ease of Use
4.0
Customer Service Software
3.7
Features
3.9
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dr Baden
Dr Baden
Owner / Primary Chiropractic Physician at Fit 4 Life Chiropractic in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Save thousands in upfront expenses.

5.0 6 years ago

Comments: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Pros:

They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons:

The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

Jay
Chief Operating Officer, Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

DrChrono is Inconsistent at Best

4.0 8 months ago

Comments: I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on.

Pros:

I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is.

Cons:

The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO.

LeAnne
Patient service representative in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good EMR program

5.0 4 weeks ago New

Pros:

Nice to use and easy to navigate. The differences between this softwear and others are easily noted

Cons:

Scheduling difficulties can make it hard sometimes

DrChrono Response

3 days ago

Hi LeAnne, thank you for your review! We are thrilled to hear you've been happy with DrChrono. If you are still having scheduling difficulties, please don't hesitate to reach out to your Account Manager or our Customer Support team - we're happy to help make suggestions to streamline your workflow where possible. Thank you for being a part of DrChrono!

Shahla
MD in US
Medical Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Slow speed and poor Customer service

1.0 3 weeks ago New

Comments: Very Unpleasant. There are no consequences of their flaws even though we have bear financial cost of their system slowing down in the middle of a very busy day.

Pros:

I really liked DC when I first got it in 2018. For the past 2 years, it has become a nightmare. My only problem is that I have no many notes and medical records that I can’t change EHR easily otherwise I would do it today. Highly unreliable and too expensive for poor quality.

Cons:

Their abrupt slow speed in the middle of a busy day when our whole medical business comes to a stand still. It has caused us thousands of dollars loss as providers were unable to see patients but we still had to pay them for their time.

DrChrono Response

3 days ago

Hi Shahla, We appreciate you writing in and understand your frustration with the downtime we have recently experienced. We sincerely apologize for the impact this has had on your practice. Our team has been working diligently to mitigate these issues and has a solution in place. Please don't hesitate to reach out with any questions - we appreciate your business!

Joseline
Pediatric Nurse Practitioner in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Dr. Chrono has been my favorite EMR of all time

5.0 3 months ago

Comments: LOVED the EMR
Absolutely can not financially sustain the money we are loosing to billing not able to collect. However, if I had any say in this I would simply figure out a different billing system - and make this work but it's just not up to me.
Please feel free to contact me if you ever need a sales person for South Texas/San Antonio area at [sensitive content hidden]; cell phone in US is [sensitive content hidden].

Pros:

I absolutely love charting, creating shortcuts for patient education, sending prescriptions and reviewing my patient's medical history.

Cons:

Medical billing has to go. We are not making any money at all using this system because the billers just are not understanding the health insurance companies pay out their medical claims. And so until the billers are located here in the US with prior experience in collecting claims from our insurance companies - Dr. Chrono will not be sustainable.

DrChrono Response

3 days ago

Hi Joseline, thank you so much for your review! We are so glad to hear you've had a positive experience. We are happy to chat with you about your billing experience to help create more efficiency as well. Please let us know how we can help!