--- description: Get information about Crystal Practice Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Crystal Practice Management Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [Crystal Practice Management](/software/91368/crystal-practice-management) # Crystal Practice Management Canonical: https://www.capterra.in/software/91368/crystal-practice-management Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/91368/crystal-practice-management?page=2) > Crystal PM is a customizable practice management and EHR helping practices streamline patient visits from check in to check out. > > Verdict: Rated **4.2/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Crystal Practice Management? Independent eyecare practices Multi-location eyecare practices Vision therapy clinics Optical shops Corporate-affiliated eyecare practices Academic clinics ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 26 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Abeo Solutions - **Founded**: 2001 ## Commercial Context - **Starting Price**: $365.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Charting - Claims Management Software - E-Prescribing - For Optometrists - HIPAA Compliant - Insurance Management - Patient Records Management - SOAP notes ## Integrations (21 total) - 4PatientCare - ABB Analyze - Abyde - Adit - Aloha - AutoReminder - BillFlash - Demandforce - DoctorConnect - Fiserv - Mango Voice - Optify - Patient Communicator - Solutionreach - Synapse ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Optometry Software](https://www.capterra.in/directory/10038/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.capterra.in/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.capterra.in/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.capterra.in/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 4. [iTRUST](https://www.capterra.in/software/181958/itrust) — 5.0/5 (125 reviews) 5. [Compulink](https://www.capterra.in/software/209707/compulink-healthcare-solutions) — 4.1/5 (278 reviews) ## Reviews ### "Good EMR system" — 5.0/5 > **Lindsey** | *7 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This system is easy to navigate and is super user friendly. > > **Cons**: The switching of Practice management systems was not fluid but customer service for Crystal was very helpful\! > > I am very happy with the software. It functions smoothly and is easy to navigate. ----- ### "Easy Crystal for a practice" — 5.0/5 > **Tracy** | *15 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We use Crystal in daily practice for our business across six offices. The integration and ease of the use of the system is the best\! > > **Cons**: We have not had many issues with Crystal. There are so many features that Crystal offers that we have not utilized yet. ----- ### "Excellent EMR" — 5.0/5 > **Amanda** | *3 September 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use EMR that is customizable to every practice > > **Cons**: Is not able to be downloaded on Apple computers > > Excellent experience with this EMR- Easy of use and for all employees to learn makes it very sucessful. ----- ### "Office Manager" — 4.0/5 > **Mary** | *8 April 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It's easy to use, user friendly, has the important information needed to schedule Patients, to keep information on their visits, record notes/chart, etc. > > **Cons**: The changes Crystal makes sometimes does not make sense - for example, in the billing section - you have to check a box in order to look up diagnosis codes, then add it to the list of codes needed to bill by clicking an arrow, then if there are old codes that are not needed, you have to arrow those over to the other side and save. If the codes are in the wrong order, you have to arrow up or down. . .very time consuming. . .the old way you could remove diagnosis codes by holding down shift, then selecting all of the codes not needed \& delete them. None of this arrow, arrow, arrow stuff, then save. . .before they auto-saved. Very time consuming for a Biller. > > For the most part, it works, but there are facets that are not reasonable for even a small clinic. Documentation is tedious, in order to add components you need for a Patient chart, you have to utilize what is in the system \& make do. For Example: Pharmacy - we need the preferred pharmacy for each Patient. We had to utilize "other referral" to enter it. On our Intake forms, we had to basically recreate the form to add the needed information when updating a Patient's chart each visit. Your tech team is very good - they know Crystal very well, what it will do, what it won't do, so that saves time. They are willing to assist with work-arounds and showing me how to find what I am looking for. I appreciate their help as we rely on them regularly. Please provide them huge kudos\! Thank you\! ----- ### "Crystal PM EMR provides value and great support\!" — 5.0/5 > **Peter** | *3 April 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Crystal PM continues to improve their software with refinements and 3rd party integrations. Their 3rd party integrations has helped us with improved efficiency and increased sales. > > **Cons**: The UI looks outdated and the underlying MySQL database system can be slow. I only wish they can update their UI to allow better scaling with Windows 11. > > I have used Crystal PM for 15 years and their support has been great\! I would definitely recommend the software for single location offices. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/91368/crystal-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/91368/crystal-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data