---
description: Get information about SoftExpert Suite price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: SoftExpert Suite Price, Features, Reviews & Ratings - Capterra India
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# SoftExpert Suite

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> SoftExpert Suite is the most complete modular platform to solve the main relational challenges  in organizational management.
> 
> Verdict: Rated **4.6/5** by 84 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SoftExpert Suite?

Companies looking to maximize effectiveness and performance. Through its friendly, modular and intuitive interface, the solution is suitable for any department and segment.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 84 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SoftExpert
- **Founded**: 1995

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact SoftExpert for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Brazilian Portuguese, Catalan, English, European Portuguese, Finnish, French, German, Italian, Japanese, Polish, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Approval Process Control
- Assessment Management
- Asset Tracking Software
- Audit Management
- Business Process Automation
- Collaboration Tools
- Compliance Management
- Dashboard Software
- Depreciation Management
- Document Capture
- Document Coding & Control
- Document Storage
- Drag & Drop
- Electronic Signature
- Employee Management
- Feedback Management
- File Sharing Software
- Forms Management
- Full Text Search
- Goal Setting/Tracking
- Graphical Workflow Editor
- IT Risk Management
- Idea Ranking
- Ideation
- KPI Monitoring
- Knowledge Management Software
- Lifecycle Management
- Maintenance Management Software
- Maintenance Scheduling
- No-Code
- Onboarding Software
- Performance Metrics
- Policy Management Software
- Process Modeling & Designing
- Project Management Software
- Project Planning/Scheduling
- Quality Control
- Real-Time Monitoring
- Release Management
- Reporting/Project Tracking
- Response Management
- Risk Analysis
- Risk Management Software
- Support Ticket Management
- Sustainability Management
- Ticket Management
- Vendor Payment
- Workflow Configuration
- Workflow Management Software

... and 49 more features

## Integrations (1 total)

- Amazon S3

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Process Management Software](https://www.capterra.in/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.in/directory/30010/business-process-management/software)
- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)
- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Human Resources Management Software](https://www.capterra.in/directory/5/human-resource/software)
- [Innovation Management Tools](https://www.capterra.in/directory/31013/innovation/software)

## Alternatives

1. [Hyperproof](https://www.capterra.in/software/202536/hyperproof) — 4.8/5 (114 reviews)
2. [Scrut Automation](https://www.capterra.in/software/1052809/scrut) — 4.9/5 (139 reviews)
3. [AuditBoard](https://www.capterra.in/software/148230/soxhub) — 4.7/5 (414 reviews)
4. [Onspring](https://www.capterra.in/software/138931/audit-software) — 4.8/5 (105 reviews)
5. [Sprinto](https://www.capterra.in/software/1020704/sprinto) — 4.7/5 (86 reviews)

## Reviews

### "Robust Quality and Process Management System" — 5.0/5

> **Yugma** | *10 May 2026* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: SoftExpert is its comprehensive approach to quality and process management. It centralizes document control, audits, and workflow automation in one platform, which is very useful for regulated environments. The system helps standardize processes, improve traceability, and ensure compliance with industry standards. Its ability to manage change control and documentation efficiently is a major advantage.
> 
> **Cons**: One drawback is that the platform can feel complex and less intuitive for new users. The interface may require training to fully understand all modules and functionality
> 
> SoftExpert has been positive. It has improved process consistency, documentation control, and compliance tracking within the organization. The platform is powerful and reliable for managing quality systems, although it comes with a learning curve. Once implemented properly, it becomes an essential tool for maintaining operational standards. My day to day updating of the dosc has been easier

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### "More like Soft Amatuer." — 4.0/5

> **Matt** | *18 November 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10
> 
> **Pros**: Version control on software is great and is our primary purpose to using this platform.
> 
> **Cons**: Platform requires java in order to open any documents, and it's very finicky about when it wants to work. Interface isn't the most straight forward unless someone can teach you exactly what you need to do for whatever action you're attempting.
> 
> It's fine, it's usable, but I don't love it. It seems to work for what we want, though.

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### "Gestión integral de SOFT" — 5.0/5

> **MAGALY** | *30 September 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: La integración de los componentes entre si
> 
> **Cons**: Algunos procesos se hacen complejos, como la creación de riesgos, exige muchos datos de captura que no son tan necesarios en metodologías simples
> 
> Es una suite bastante completa que permite generar sincronización de áreas y datos de mucho valor

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### "Produto que integra diversas soluções e atende níveis de complexidades de modelos de negócios" — 5.0/5

> **Ronaldo** | *27 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Conseguir integrar as diversas atividades da companhia num único sistema e conseguir atender ao nível de complexidade da organização.
> 
> **Cons**: Há alguns recursos do módulo de formulários e tabelas e do módulo de Incidentes e problemas que poderiam ser melhorados facilitando a usuabilidade.
> 
> Utilizamos hoje o sistema para a Gestão da Qualidade, e o sistema possui uma ótima flexibilidade de atender a complexidade da organização; apesar de algumas funcionalidades precisarem de uma repaginada para facilitar a usuabilidade do usuário na ponta. Mas é um sistema que vem atendendo as nossas expecitativas.

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### "Muitos recursos e modelador de processos excelente, porém precisa melhorar em UX" — 4.0/5

> **Verified Reviewer** | *2 May 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10
> 
> **Pros**: O modelador de BPM é muito prático e relativamente simples de se programar. Além disso possui diversos recursos úteis. Entender o conceito de Formulário x Processo e a forma como esse formulário seguirá no processo facilita basante no desenvolvimento pelo modelador. O desenvolvimento de fluxos automatizados (respeitando as limitações da plataforma) é indiscutivelmente mais veloz do que o desenvolvimento 'tradicional'. O Formulário (Versão antiga) é muito prático e fácil de utilizar e configurar e o acompanhamento de tarefas é prático e centralizado. As integrações com API REST e SOAP são bem fáceis de configurar e também de monitorar. Por fim, a ferramenta apresenta muita versatilidade no que diz respeito a analytics que acompanhado de uma documentação bem completa pode ser uma ferramenta poderosa para a criação de análises visando o acompanhamento da saúde dos processos.
> 
> **Cons**: O excesso de recursos acaba sendo um complicador as vezes, principalmente para o usuário final. A execução das tarefas apesar de centralizada gera confusão entre os usuários finais. O Excesso de recursos, informações e componentes interfere na experiência do usuário, que muitas vezes se perde para buscar o que procura. Esta dificuldade aumenta proporcionalmente ao número de componentes adquirido. Apesar de integrar com facilidade utilizando APIs, não é possível tratar o retorno das mesmas por completo, o que pode afetar a experiência do usuário final. Por fim, o excesso de janelas abertas acaba também impactando o uso da ferramenta. Muitas vezes o usuário se perde devido ao alto volume de janelas abertas.Resumindo, os pontos contras em geral são relacionados a UX e navegabilidade.

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