--- description: Get information about Insight price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Insight Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Insight](/software/9183/insight-salon-software) # Insight Canonical: https://www.capterra.in/software/9183/insight-salon-software Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/9183/insight-salon-software?page=2) > Salon management system with a focus on customer service. We want to help your salon to get organized, save time, and drive revenue\! > > Verdict: Rated **4.4/5** by 135 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Insight? From chair renters to multi-location salons, Insight Software is used by over 8,000 growing businesses and 50,000 users in the United States, Canada and around the world. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 135 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Syntec Business Systems - **Founded**: 1991 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Solo edition - $25/month (single employee) Partner edition - $50/month (2-3 employees) Growth edition - $75/month (4-6 employees) Small business edition - $100/month (7–12 employees) Enterprise edition - $140/month (Unlimited employees) Contact Syntec Business Systems for more detailed pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 21 more ## Features - Appointment Management - Appointment Scheduling Software - Automated Scheduling - Calendar Management - Client Database - Client Management - Confirmations/Reminders - Customer Database - Customizable Forms - Electronic Payments - Email Marketing Software - Employee Management - Faculty/Staff Management - For Barbershops - For Medical Spas - For Salons and Spas - Gift Card Management - Inventory Management Software - Loyalty Program - Marketing Automation Software - Mobile Access - Multi-Location - Online Booking - Online Payments - Payment Processing Software - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reminders - Website Integration ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Salon Software](https://www.capterra.in/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.in/directory/30028/salon/software) - [Appointment Scheduling Software](https://www.capterra.in/directory/30757/appointment-scheduling/software) - [Spa Software](https://www.capterra.in/directory/30782/spa/software) - [Barbershop Software](https://www.capterra.in/directory/31458/barbershop/software) - [Medical Spa Software](https://www.capterra.in/directory/30582/medical-spa/software) ## Alternatives 1. [GlossGenius](https://www.capterra.in/software/174830/glossgenius) — 4.8/5 (348 reviews) 2. [Boulevard](https://www.capterra.in/software/180087/boulevard) — 4.6/5 (364 reviews) 3. [ZENOTI](https://www.capterra.in/software/131057/zenoti) — 4.4/5 (1250 reviews) 4. [Mindbody](https://www.capterra.in/software/40229/mindbody) — 4.0/5 (2982 reviews) 5. [Booker](https://www.capterra.in/software/90708/booker) — 4.1/5 (978 reviews) ## Reviews ### "Salon Review" — 5.0/5 > **Roberta** | *4 September 2018* | Cosmetics | Recommendation rating: 1.0/10 > > **Pros**: Customer support was great. Very supportive when I called. > > **Cons**: Marketing options and confirmation options > > Mostly good. Just very difficult to learn. Had the system 3 years and Ibknow I only though the tip of what it could do. Need to offer a hand ms on class to salons. ----- ### "Don't do it, they nickel and dime you\!" — 2.0/5 > **Amy** | *9 October 2018* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Most of it was easy to use. When tech support was needed they were awesome\! > > **Cons**: Prices of everything needed to keep up with technology and keep the program running smoothly and correctly kept getting more and more expensive. The mobile app was not user friendly either. > > I'm just not happy with how expensive it has become to run as a small business owner. Just really be aware of the cost for all the add ons and no refunds what so ever when you need to cancel due to high cost\! Definitely do your research, there are much better salon software brands out there\! So happy we finally made the move and saved money with so much more that benefits us and our clients\!\!\! ----- ### "I used this software for work and it worked pretty well for us." — 4.0/5 > **Verified Reviewer** | *22 July 2018* | Consumer Services > > **Pros**: I liked how easy it was to use once you get used to using it. It definitely made running the salon easier. > > **Cons**: I found it wasn't the most user friendly software they have available, I found myself needing a lot of help at first. ----- ### "Seamless transition, and the solution to many issues we had in the past made Insight a smart choice." — 5.0/5 > **Taylor** | *3 August 2017* | Recommendation rating: 8.0/10 > > **Pros**: The ability to find and run any report we may need in order to keep an eye on benchmarks and create goals is the most valuable tool for us. Insight makes it easy to look back in time, make changes where we need; as well takes the manual work out of marketing and reminders/confirmations of our appointments. We have been able to use the tools given to keep a closer eye on client trends and make sure we can solve even the smallest problems within salon functionality. > > **Cons**: The thing that makes it a little harder to use is a small lack of customization in regards to what we can view on the appointment book screen, certain fees and services in our salon that don't really fit into any category or place, and the lost ability to add unlimited service providers in our quickly growing salon. Though Insight does offer the best they can when calling for solutions, and usually provides an alternative way of doing things. It is disappointing to have to continue to pay more each time we are ready to add a new feature. ----- ### "The worst spa and salon software by far\!" — 1.0/5 > **Paige** | *8 February 2017* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: None > > **Cons**: Rude Hard to get a hold of > > I joined insight 6 months ago and have had nothing but problems with this company. They never answer their phones, and when they do they seem not very interested in sorting any of your problems out. What I am most upset about was them turning off my program when I tried to call not once but twice to make a payment with them. I spoke to a rep who basically threw it in my face that they have a right to disable your account. I have had a lot of software and normally they give you a grace period especially since your trying to make that payment. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/9183/insight-salon-software?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/9183/insight-salon-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data