--- description: Get information about PatientNow price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PatientNow Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [PatientNow](/software/92269/patientnow) # PatientNow Canonical: https://www.capterra.in/software/92269/patientnow Page: 1 / 13\ Next: [Next page](https://www.capterra.in/software/92269/patientnow?page=2) > PatientNow is a cloud-based practice management software designed specifically for aesthetics and wellness industry operations. > > Verdict: Rated **3.9/5** by 299 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PatientNow? PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 299 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientNow - **Location**: Greenwood Village, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact PatientNow for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Client Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Customizable Templates - Document Management Software - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - Faculty/Staff Management - For Medical Spas - Gift Card Management - HIPAA Compliant - Image Management - Inventory Management Software - Marketing Automation Software - Medical Billing Software - Multi-Location - Online Booking - Patient Education - Patient Portal Software - Patient Questionnaires - Patient Records Management - Patient Scheduling Software - Payment Processing Software - Physician Scheduling - Practice Management - Reminders - Reporting & Statistics - Revenue Management Software - Scheduling Software - Self Service Portal - Template Management - Third-Party Integrations - Treatment Planning ## Integrations (18 total) - Aesthetix CRM - Aspire - Canva - Cherry - Clover - DoseSpot - Doxy.me - Fullscript - GoTo Meeting - Grade.us - Lab Management System - QuickBooks Online - RxPhoto - Swell - Swell ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Medical Spa Software](https://www.capterra.in/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.in/directory/30582/medical-spa/software) - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) - [Electronic Medical Records (EMR) Software](https://www.capterra.in/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.in/directory/20029/medical-practice-management/software) - [Medical Scheduling Software](https://www.capterra.in/directory/30027/medical-scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.in/software/93446/aestheticspro) — 4.4/5 (638 reviews) 2. [ZENOTI](https://www.capterra.in/software/131057/zenoti) — 4.4/5 (1261 reviews) 3. [Pabau](https://www.capterra.in/software/140062/pabau-crm) — 4.7/5 (633 reviews) 4. [Remedly](https://www.capterra.in/software/180647/remedly) — 4.6/5 (77 reviews) 5. [Aesthetic Record](https://www.capterra.in/software/162938/aesthetic-record) — 3.5/5 (75 reviews) ## Reviews ### "Patient Now Rookie In Training" — 5.0/5 > **Rhiannon** | *6 June 2025* | Cosmetics | Recommendation rating: 6.0/10 > > **Pros**: I like that has so many ways to keep up with patient details. It is easy to look back and find things that we have missed1 > > **Cons**: Sometimes its not super user friendly especially on an iPad :( But we are learning to adjust slowly but surely\! > > I would say it’s been pretty good so far\! It has its ups and downs which come with any system but as we continue to learn it becomes a lot easier\! ----- ### "Dissatisfied with the Product and People" — 2.0/5 > **Verified Reviewer** | *5 December 2025* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: It gets the job done and helps you keep your business stay compliant. Fine if your used to an interface that's all business and less user-friendly/intuitive. > > **Cons**: Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new provider. They were vague about the process and Support was unresponsive for weeks as we followed up via email and phone calls to get an update on our requests to transfer OUR business and patient data. I could go on about how disorganized and blase they are in managing client exits but they don't deserve anymore of my time. We experienced constant latency issues and were not satisfied with the reporting and communications functionality. > > I would NOT recommend going with PN. It's 2025, there are so many other options with systems and teams that are better designed for the user. ----- ### "Excellent, very technical tool." — 5.0/5 > **Verified Reviewer** | *25 February 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems. > > **Cons**: It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy. > > Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice. ----- ### "PatientNow is Great\!" — 4.0/5 > **Cathy** | *10 June 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: I like that the PatientNow platform is easy to navigate. We transitioned from another EHR system and we were able to scan previous charts into PatientNow and organize them properly. > > **Cons**: The PatientNow payment collection function could be improved. We are having issues updating our Pax machines to properly reflect updated fees. Support has tried to help but it seems to be a work in progress. ----- ### "Misleading Claims of Software Capabilities and Support is Lacking Once the Sale is Made" — 3.0/5 > **JEFFREY** | *5 March 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Marketing interface, photo software, booking > > **Cons**: Customer support and in close second- lack of a real EMR > > We were told we could replace our EMR with this one-stop solution and that's simply not at all true. The "EMR" in this software dos not comply with regulations and will not work for any practice that provides medical services as opposed to medspa services. Salespeople and onboarding contacts simply seem to disappear once the sale is made. We were reduced to begging them for help and though they could never seem to find the time to help their billing team never missed a bank draft. I'm left to dispute charges with our credit card company even after cancelling. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.in/software/92269/patientnow?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/92269/patientnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data