--- description: Get information about The Service Program price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: The Service Program Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [The Service Program](/software/92921/the-service-program) # The Service Program Canonical: https://www.capterra.in/software/92921/the-service-program Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/92921/the-service-program?page=2) > QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools. > > Verdict: Rated **4.6/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses The Service Program? Whatever SERVICE you do, whether is cleaning pools, cutting lawns, cleaning portable toilets, or repairing something for someone you MUST take a proactive approach in keeping the customer informed. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 59 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Westrom Software - **Founded**: 2006 ## Commercial Context - **Starting Price**: $99.95 - **Pricing model**: Per User - **Pricing Details**: Subscription plan pricing: One user = $49.95 per month, plus $249 download fee Two users = $69.95 per month, plus $349 download fee Three users = $89.95 per month, plus $449 download fee Five users = $109.95 per month, plus $649 download fee Ten users = $199.95 per month, plus $1200 download fee (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Purchase plan pricing: One user = $2095 Two users = $$2595 Three users = $3095 Five users = $3595 Ten users = $4295 (Mobile solution can be added to the above for $49.95 per month, supporting up to 14 iPhone and/or Android devices) Extras: Customer portal = $49.95 per month Custom branded app = $199 Customization = $400 Personal training = $199 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Audit Trail - Automated Scheduling - Billing & Invoicing - CRM Software - Client Management - Contact Database - Customer Database - Customer History - Customer Management - Dispatch Management - Electronic Payments - Electronic Signature - Employee Management - Equipment Management - Equipment Tracking - Fixed Asset Management Software - Fleet Management Software - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Knowledge Management Software - Maintenance Management Software - Maintenance Scheduling - Mileage Tracking Software - Mobile App - Multi-Location - Online Time Clock - Order Management Software - Preventive Maintenance Software - Quotes/Estimates - Real-Time Updates - Recurring Appointments - Release Management - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling Software - Service History - Support Ticket Management - Task Management Software - Technician Management - Third-Party Integrations - Ticket Management - Time Tracking Software - Work Order Management - Workflow Management Software ... and 21 more features ## Integrations (4 total) - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) - [Facility Management Software](https://www.capterra.in/directory/30211/facility-management/software) - [Service Dispatch Software](https://www.capterra.in/directory/30059/service-dispatch/software) - [HVAC System](https://www.capterra.in/directory/30107/hvac/software) - [Landscape Software](https://www.capterra.in/directory/20004/landscape/software) ## Alternatives 1. [Skimmer](https://www.capterra.in/software/177014/skimmer) — 4.9/5 (226 reviews) 2. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Verizon Connect](https://www.capterra.in/software/124641/fleetmatics-work) — 3.2/5 (940 reviews) 4. [ServiceWorks](https://www.capterra.in/software/183679/serviceworks) — 3.6/5 (115 reviews) 5. [Housecall Pro](https://www.capterra.in/software/140363/housecall-pro) — 4.7/5 (2737 reviews) ## Reviews ### "Amazing program\!\! :)" — 5.0/5 > **Joshua** | *22 October 2024* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: The customer service is amazing as well the system is very easy to use\! :) > > **Cons**: Only con I have is I hope the actual app comes out soon, sometimes when the technicians use the web page they have some issues. > > So far I love it alot it makes keeping track of the work that we do very easy. ----- ### "AWESOME PROGRAM" — 5.0/5 > **Tammy** | *4 April 2024* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: i like that they set it up based on our needs. they have been great to work with. i highly recommend > > **Cons**: I have nothing to complain about. again very happy with them ----- ### "A Program That Works for You." — 5.0/5 > **Walter** | *17 February 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The information flows back and forth between the program and our accounting software. ALSO, they are constantly adapting to our needs and making the changes we need to accomodate our customers. > > **Cons**: That the online version is still evolving. > > I think that both versions of the software are excellent. We used the desktop version originally and found it to be an excellent tool for the techs in the field. The online version is better in that is allows the techs to see the history of the location they are servicing. ----- ### "A spread sheet manipulator that is not flexible & will work if you conform to their way of operation" — 3.0/5 > **Leonard** | *1 February 2016* > > This system is ideal for A/C Repair, Pool Cleaning, Pest Control, etc. t was designed for just those type businesses. Lawn Care mow and blow operations that get it done no matter what is another business that will be able to use it. Being in Lawn Care but quality not quantity oriented, sometimes we end up spending extra time that slows down production. There's no quota. We're more of a grounds keeping service that spends time to service all yard issues in one stop. I attempted to install this product twice. Each time I spent weeks keying data about my customers on different forms that reference and cross reference each other. It is difficult to set up if you have any number of customers. Be careful. I found that because we spend extra time to do service it was very difficult to manage what work would be scheduled on what day. We work on a two week cycle. My old system had no trouble with that. This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group. And if I did that the system changed the routing to zig-zag the truck. They tried desperately to shoe horn me into their model, but it was never going to work. I made several suggestions to them that would have easily improved the flexibility of the system, and, I might have been able to use it, but they chose not to undertake them. Support during installation is very difficult. There are very small windows of limited availability for training. There is no help text, no documentation, no knowledge base, and some videos that may be helpful to an issue. Also, what they call support is really technical support, to fix broken programming, it's not real customer support. So you either call Training with operational issues and hope that you get a response within 24 hours unless you are fortunate enough to catch them on the phone or you wait. They are always courteous and attempt to be helpful. But chances are if you are in any way unique they will be stymied. I think they are very limited in their lawn care knowledge area. It's all the same, right? I can't imagine a large company using this, although I'm sure that they will claim hundreds. With too much keying you can't set this and forget it. A small startup could ease into it because it doesn't require a large financial investment up front and they won't have a lot of customers to start with. The mobile app fixes all that is what I was told. ----- ### "Time Saving Software" — 5.0/5 > **Cherylyn** | *9 September 2019* | Construction software | Recommendation rating: 10.0/10 > > **Pros**: It doesn't try to boss my financial software around, so many features you can customize what works for you, reporting features, filtering features, etc. What isn't there to love.. > > **Cons**: Initial cost. But, I did appreciate the terms worked out and well worth the money\! > > Time, scheduling, employee time, sub contractor job entry just to name a few ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/92921/the-service-program?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/92921/the-service-program) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data