---
description: Get information about Merlin price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Merlin Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Merlin](/software/99975/merlin)

# Merlin

Canonical: https://www.capterra.in/software/99975/merlin

> Merlin is an enterprise, cloud-based practice management solution that scales to your business.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Merlin?

All veterinary professionals and types of veterinary businesses and practices including, companion animal, large animal, equine, mixed practices, corporates, and charities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MWI Animal Health
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact MWI Animal Health for further details on pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Ireland, United Kingdom

## Features

- Accounting Software
- Appointment Scheduling Software
- Client Management
- Communication Management
- Confirmations/Reminders
- Document Storage
- EMR/EHR
- Inventory Management Software
- Medical Billing Software
- Patient Intake
- Patient Portal Software
- Patient Records Management
- Payment Processing Software
- Treatment Planning

## Integrations (6 total)

- AllyDVM
- Dayforce HCM
- PetsApp
- Plexi
- Vetstoria
- iRecall

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Veterinary Software](https://www.capterra.in/directory/30617/veterinary/software)

## Alternatives

1. [DaySmart Vet](https://www.capterra.in/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews)
2. [Instinct Science](https://www.capterra.in/software/1017062/instinct-emr) — 4.9/5 (234 reviews)
3. [Covetrus Pulse](https://www.capterra.in/software/130107/covetrus-pulse) — 4.0/5 (542 reviews)
4. [Shepherd](https://www.capterra.in/software/172485/shepherd-app) — 4.7/5 (87 reviews)
5. [ezyVet](https://www.capterra.in/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews)

## Reviews

### "Merlin has been great for our new practice" — 5.0/5

> **James** | *13 July 2023* | Veterinary Software | Recommendation rating: 9.0/10
> 
> **Pros**: Merlin offers and easy-to-use and navigate platform for the efficient running of our busy new start practice.  Automatic ordering based on inventory management pre-sets is great and saves lots of nurse time.  We love the ability to email and text clients straight from the file.  the ability to see the patient';s entire history, rather than one consult/work entry at a time is so much better than other systems I have used elsewhere.
> 
> **Cons**: The licensing method, with limited users can be a workflow limitation.
> 
> Overall I and the team are very impressed with Merlin.  We use it for so much more than just day-to-day workflow.  Inventory management, client communications, insurance claims, the ability to easily attach documents including X-ray images is superb.Reporting is easy once you know how- can take a little getting used to, but is superb.

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### "Merlin VetSpace Practice Management System (Veterinary)" — 5.0/5

> **Luke** | *26 July 2023* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support excellent  always available (and can access the system remotely) for any issues. Umbrella package - PMS, Wholesaler, Buying Group.
> 
> **Cons**: No major issues. Perhaps slightly pricier than other providers but the software is second to none.

## Links

- [View on Capterra](https://www.capterra.in/software/99975/merlin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/99975/Merlin/> |
| en-AE | <https://www.capterra.ae/software/99975/merlin> |
| en-AU | <https://www.capterra.com.au/software/99975/merlin> |
| en-CA | <https://www.capterra.ca/software/99975/merlin> |
| en-GB | <https://www.capterra.co.uk/software/99975/merlin> |
| en-IE | <https://www.capterra.ie/software/99975/merlin> |
| en-IL | <https://www.capterra.co.il/software/99975/merlin> |
| en-IN | <https://www.capterra.in/software/99975/merlin> |
| en-NZ | <https://www.capterra.co.nz/software/99975/merlin> |
| en-SG | <https://www.capterra.com.sg/software/99975/merlin> |
| en-ZA | <https://www.capterra.co.za/software/99975/merlin> |
| fr | <https://www.capterra.fr/software/99975/merlin> |
| fr-BE | <https://fr.capterra.be/software/99975/merlin> |
| fr-CA | <https://fr.capterra.ca/software/99975/merlin> |
| fr-LU | <https://www.capterra.lu/software/99975/merlin> |

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