Loopio Price, Features, Reviews & Ratings

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Loopio Overview:

What Is Loopio?

Loopio is the most trusted response management software, helping enterprise businesses scale their response process for RFPs, RFIs, Security Questionnaires, and more through:

Confident Answers: AI-powered library for accurate, tailored responses.
Effortless Projects: Automated document imports and portal submissions.
Seamless Collaboration: Centralized SME feedback within your tech stack.
Strategic Insights: Data-driven visibility into content and winning trends.

At the heart of our enterprise RFP platform is Response Intelligence™, proprietary machine learning technology that surfaces insights to help responders work smarter. It is the easiest RFP response solution to use on the market.

The proof is in the numbers. Loopio customers experience:
■ 51% more RFP responses completed
■ 42% in time savings
■ And 85% win more business

Loopio’s RFP software is trusted by 1,700+ leading companies to respond faster, improve response quality, and win more business.

Who Uses Loopio?

Loopio is the most trusted response management software, helping enterprise businesses scale their response process for RFPs, RFIs, Security Questionnaires, and more.

Where can Loopio be deployed?

Cloud-based

On-premise

Overall rating

See all reviews

Based on 74 reviews

4.6

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Reviews sentiment

Positive

99%

Neutral

Negative

Starting Price

Not provided by vendor

Free trial

About the vendor

Loopio
Located in Toronto, Canada
Founded in 2014

Loopio support

Phone Support
Chat

Countries available Show more details

Australia, Canada, Ireland, United Kingdom, United States

Languages Show more details

English

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Top rated features

Bid Management

Knowledge Library

Progress Tracking

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Capterra verified reviews for Loopio

Overall rating

Cons:

Least likeable feature is the slow interface experience. Although it is easy to navigate, it could be more efficient when attempting to add more people for the review cycle process.

Reviewer Source

Cheryl

RFP Manager in US

Telecommunications, 1,001–5,000 Employees

Used the Software for: 6-12 months

"What would I do without Loopio?"

5 October 2016

5.0

Loopio has been a great tool for me. In the past, my company had several different departments responding to RFP's. The quality and consistency of our responses was difficult to measure, and answers were sometimes lacking because we had to search the company for answers every time we responded to an RFP. One of the best and most obvious benefits of Loopio is having everything in one place. Answers can be used repeatedly and can be adjusted if needed. It's easy to search for what we need by narrowing or expanding the search by Categories. The many hours spent responding to each request is not a waste, but contributes to future projects through the ever expanding depth of our library. I appreciate that Loopio is very easy to use. Salespeople often contribute to answering questions. If Loopio was difficult, sales wouldn't take the time to learn it. When I give them access to a project, I give them a 5 minute tutorial and that's usually all they need to get the job done. The customer service at Loopio is definitely 5 star! They respond quickly and thoroughly. They always check to make sure they understand my question and then provide thorough instructions in their answer. They ask for feedback on how things could improve and track feedback so they know what's important to work on next. Alyssa is awesome! I am the RFP manager at my company and I am a team of one. I support all of North American and APAC sales. I couldn't do it without Loopio. I believe Loopio improves my productivity by approximately 30% vs. using a spreadsheet or other manual library system. If I get completely overwhelmed with the number of projects coming in I can always give Loopio access to sales and let them work on the document themselves. Answers remain consistent across the globe. Answers to unique, rare questions can be found in a minute rather than in days. I use the status bar constantly to see how close the project is to completion. It's simple to export a completed project into Word or Excel. Best of all, there is no problem with version control! I'm pleased with how often Loopio has meaningful releases. Several times I have made suggestions for improvement and several of those suggestions have already been implemented and released. Loopio listens. Loopio is responsive. Loopio cares about my business. I'm very thankful I don't have to do my job without it.

Pros:

ease of use, real-time status, categorized answers, no issue with version control, great customer service

Cons:

Attachments don't stay with a new answer when it comes through the Close Loop process. Magic doesn't work well. The answers are usually wrong. It has some quirks, such as when I've only been logged on a short time and I've been actively using it and the login box pops up and requires me to login again. When I'm inside of a project, I always want to be able to see 1. the prospect name 2. the products we're proposing 3. the due date. I know I can go to project details for this, but I would like these details always visible. Other people who help answer questions don't look at project details. I want them to be able to see these 3 things all of the time.

Reviewer Source

Loopio Response

6 October 2016

Hi Cheryl, thank you so much for taking the time to write this heartwarming review. It means a lot to all of us! We take pride in the usability of our Platform, so it's great to hear about the adoption by the Sales team at PGi. Thank you for taking the time to provide us with such detailed feedback on a regular basis. All of the updates we release are heavily driven by feedback from customers like you!

RFP Manager in US

51–200 Employees

Used the Software for: 6-12 months

"Praise for Loopio!"

7 November 2016

4.0

We've been clients of Loopio for about a year now. Initially it only had part of the functionality we were looking for, but over the last year they have been awesome about listening to what else we were looking to have to actually built out RFP's within their system, and have built out the majority of that functionality at this point.

Reviewer Source

Loopio Response

29 November 2016

Hi Jo, Thanks so much for adding your Loopio review! It's great to see how we've been able to grow and evolve to meet your needs. We know some of the features you requested such as Subsections, Copying Project Outlines, and Multiple Export Templates, are now available in the Platform. We're so glad we've been able to tackle most of your feature requests. We definitely aren't stopping there. Your request about attachments improvements is one of the top priorities for our team. When these improvements have been launched, we'd love to hear your feedback!