SimplyBook.me Price, Features, Reviews & Ratings

Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Our commitment

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more

SimplyBook.me Overview:

What Is SimplyBook.me?

SimplyBook.me offers an extensive booking system that helps teams look professional and solves online needs. Teams can get a full-blown booking website, or a widget for personal website, where managers can present the business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A variety of marketing tools are available as well as an admin app and a branded client app.

Who Uses SimplyBook.me?

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

Where can SimplyBook.me be deployed?

Cloud-based

On-premise

Overall rating

See all reviews

Based on 1,276 reviews

4.6

Write a Review!

Reviews sentiment

Positive

93%

Neutral

Negative

Starting Price

€9.90

Per User, Per Month

Free trial

About the vendor

SimplyBook.me
Located in Limassol, Cyprus
Founded in 2008

SimplyBook.me support

24/7 (Live rep)
Chat

Countries available Show more details

Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda

Albania
American Samoa
Andorra
Anguilla
Antigua & Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Brazil
British Virgin Islands
Brunei
Bulgaria
Cambodia
Canada
Cayman Islands
Chile
China
Colombia
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Denmark
Dominica
Dominican Republic
Ecuador
El Salvador
Estonia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Georgia
Germany
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guyana
Haiti
Honduras
Hong Kong SAR China
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kiribati
Kuwait
Laos
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macao SAR China
Malaysia
Maldives
Malta
Marshall Islands
Martinique
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Myanmar (Burma)
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Norfolk Island
North Macedonia
Norway
Oman
Pakistan
Palestinian Territories
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
San Marino
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Korea
Spain
Sri Lanka
St Kitts & Nevis
St Lucia
St Martin
St Pierre & Miquelon
St Vincent & the Grenadines
Suriname
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Thailand
Timor-Leste
Trinidad & Tobago
Turkmenistan
Turks & Caicos Islands
Türkiye
US Virgin Islands
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vatican City
Venezuela
Vietnam
Yemen
Åland Islands

Languages Show more details

Brazilian Portuguese, Chinese, Czech, Danish, Dutch

Brazilian Portuguese
Chinese
Czech
Danish
Dutch
English
French
German
Japanese
Korean
Norwegian
Portuguese
Russian
Spanish
Swedish
Traditional Chinese
Turkish
Ukrainian

Compare with a popular alternative Show more details

SimplyBook.me

4.6 (1,276)

€9.90

month

Free version

Free trial

4.3 (1,276)

4.5 (1,276)

VS.

Starting Price

Pricing Options

Ease of Use

Value for Money

Customer Service Software

Goldie

4.8 (1,117)

View Profile

$19.99

4.4 (598)

Top rated features

Booking Management

Member Database

Online Booking

View Profile

See more alternatives

Capterra verified reviews for SimplyBook.me

Overall rating

4.6

Based on 1,276 reviews

Write a Review!

Filter reviews (1,276)

Eliška

Production in Czechia

Verified LinkedIn User

Events Services, 2–10 Employees

Used the Software for: 1-5 months

"Easy Setup, Great Support, and Excellent Value"

10 November 2025

5.0

My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end.
Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s.
We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes.
Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system.

Pros:

Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money

Cons:

No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area

Reviewer Source

SimplyBook.me Response

25 November 2025

Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

Chris

Communications Specialist in US

Individual & Family Services, Self Employed

Used the Software for: 1-5 months

"Happy to find a booking service with so many extra features!"

21 February 2025

5.0

I'm still a new user and overall I am very happy.

Pros:

Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide.

Cons:

The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features.

Reviewer Source

SimplyBook.me Response

7 July 2025

Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team

Eku

Club Director in Canada

Sports, 2–10 Employees

Used the Software for: 1-5 months

"Honest Review of Simplybook"

13 March 2025

1.0

Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all.
When they do get in, events either don’t display or aren’t clickable.
There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time.
For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues.

Pros:

I did not see any pros with SimplyBook.me

Cons:

The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly.

Reviewer Source

SimplyBook.me Response

17 March 2025

Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team.

Brian

CEO in US

Sports, 2–10 Employees

Used the Software for: 1-5 months

"Amazing platform and customer service! (One good idea in here too)"

13 November 2024

5.0

Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. [sensitive content hidden] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience.
[sensitive content hidden] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry.
[sensitive content hidden] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction.

Pros:

The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. [sensitive content hidden] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support.

Cons:

One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth.

Reviewer Source

SimplyBook.me Response

20 January 2025

Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me!

D. J.

LMT in US

Health, Wellness & Fitness, 2–10 Employees

Used the Software for: 1-5 months

"It is okay for the money"

28 November 2024

4.0

Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me.

Pros:

All of the features and that the price was affordable.

Cons:

The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it.

Reviewer Source

SimplyBook.me Response

20 January 2025

Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use.