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Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform. Learn more about Salesforce Sales Cloud
Drive growth with Sales Cloud 360, the best-in-class sales solution that has helped power the world's best sales teams on the world's #1 CRM platform. Firms of all sizes, industries, and geographies, realize value faster with Sales Cloud 360. Increase rep productivity with data driven selling by quickly deploying industry-specific apps and best practice processes. You also get access to 150,000+ sales organizations and a 2 million user-strong community that are passionate about sales growth. Learn more about Salesforce Sales Cloud

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
NetSuite CRM delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution. Learn more about NetSuite
The first and last business system you will ever need. NetSuite provides a seamless flow of information across the entire customer lifecycle - from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support. Integrates key customer metrics with financials in one unified system to give you end-to-end business visibility, so you can turn complex challenges into smart solutions Learn more about NetSuite

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution built on an omnichannel platform. Learn more about Zoho CRM
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrate with 500+ popular business apps in a single business system. Learn more about Zoho CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Bigin helps small businesses move away from spreadsheets and get started with a CRM solution that is truly built for their needs. Learn more about Bigin by Zoho CRM
We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets. With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove! Bigin brings you everything you need—multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease. Learn more about Bigin by Zoho CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
MLeads is a Cloud technology SaaS one-stop innovative mobile platform for Lead management automation. Learn more about MLeads
MLeads is a cloud technology (SaaS) based one-stop innovative mobile platform for leads management automation. Turning leads into sales is complicated and difficult to organize. MLeads is built to solve these problems by offering intuitive design and a process that is easy to understand and follow for sales and marketing professionals. powerful features like Lead Retrieval, Lead Research, Track Leads by Event or Group, Lead Follow-ups, Measure statistic. Learn more about MLeads

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM
Vtiger is an easy to use and customisable CRM leveraged by sales teams in over 300,000 companies to boost business revenue and sales performance. Vtiger adds value at all stages of the sales process from helping you capture & identify top leads, nurture deals via automated email & SMS campaigns, collaborate with teammates, analyse & forecast revenue, streamline meetings, spot deals at risk, manage proposals & quotes, and ultimately win more deals. Learn more about Vtiger CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. Learn more about Freshsales

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Bitrix24 is the fastest growing free CRM software used by over 8 million companies worldwide. Email marketing, quotes, invoicing too. Learn more about Bitrix24
Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages. Learn more about Bitrix24

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
LeadSquared is a no-code CRM that automatically captures leads without leakage, equipped with tracking, automation, and integrations. Learn more about LeadSquared
LeadSquared is a cutting-edge CRM, helping 2000+ enterprises to drive sales efficiency at scale, with zero lead leakage. A no-code CRM for all your business needs, with powerful features like intelligent lead management and distribution, sales tracking, marketing, sales and workflow automation, mobile CRM, API integrations, complete dashboards and reports, smart views, advanced search, drag & drop email campaign and landing page builders, and many more. Learn more about LeadSquared

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
CRM.io is Automation featured CRM software tool. This platform manages leads, contacts, documents, deals, accounts, and more. Learn more about CRM.io
CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. The USPs of CRM.io are, CRM.io is an All-in-one Sales Software, which can manage Leads, Contacts, Deals, Documents, Electronic Signatures, Mailing software. Its Powerful Automations can run predefined workflows on deal pipeline stage changes, new leads, new contact. Also, Connect CRM.io to email, telephony providers, and more. Learn more about CRM.io

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use. Learn more about Apptivo
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
India Local product
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. Learn more about Agile CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
EngageBay is an all-in-one CRM with marketing, sales and service automation features integrated to a single platform. Learn more about EngageBay
EngageBay CRM offers a rich features set which enables you to manage your customer relationships better. It also comes with a full stack of Marketing, Sales and Service automation features to scale your business. The wide list of features allow you to capture leads, nurture and engage with them, convert to happy customers and provide superior customer experience using the unified platform. Stop paying for features that you do not need and switch to EngageBay today. Learn more about EngageBay

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
The only choice for comprehensive sales enablement. Learn more about SalesRabbit
SalesRabbit's game-changing methodology is based on research they've done with sales pros and the top teams in the industry. It targets the main traction points of every successful organization: rep motivation, team efficiency, and sales mastery. The app is built to help your company make changes that enable peak performance at every door. Their dedicated CSMs and support staff work with you to implement these strategies, ensuring you get the results every door-to-door company hopes for. Learn more about SalesRabbit

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Learn more about Salesflare
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you're in contact with. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Learn more about Salesflare

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
An intelligent sales CRM that helps sales reps be more productive, increase their sales, and engage clients. Learn more about Salesmate
Salesmate helps businesses close more deals faster. Our easy-to-use interface and automated workflows let your sales team focus on the right deals at the right time. Never miss a beat and start closing more deals. Some of our hottest features: - Built-in Calling w/ Power Dialer - Customer Journey Automation - Email Drip Sequences - Workflow Automation - Meeting Scheduler - Web forms Give us a free test ride today and our friendly staff is ready to help you! Learn more about Salesmate

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Stacker lets you build the tools you need to power your business, from portals to project trackers and CRMs – all without code. Learn more about Stacker
Stacker is a no-code tool for building apps to power your business and securely share data, whether you're looking for a project management tool, client portal, task tracker or custom CRM. Sync data from Airtable, Google Sheets, Salesforce or 60 other data connectors to create a single source of truth for your team. Build your app from scratch or use a STACKER TEMPLATE to get started. Learn more about Stacker

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
India Local product
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified. Learn more about WebEngage
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises & SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. Learn more about WebEngage

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
All-In-One Automation Tool with Sourcing, Outreach, data enrichment ATS / CRM, database management, and synchronization capabilities. Learn more about Jobin.cloud
Jobin.cloud is an All-In-One Automation tool to Find and Engage with People important to your business. Import profiles in bulk, filter, track, and manage them in auto-updating repositories. Easily pick the best to contact and reach out in bulk with auto-compiling smart fields. Assign them to workflows and keep track of all your conversations with timelines, tags and notes. Quickly grow your network with unlimited LinkedIn connection requests and manage your multichannel outreach campaigns. Learn more about Jobin.cloud

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Collaboration platform built for email management, customer support, and task management. Learn more about Rooftop
Rooftop is a collaboration platform built for email management, customer support, and task/project management. It was built around 3 pillars: -Inbox management: Managing emails can be a tedious task. Rooftop helps you classify, process, and retrieve emails easily. - Collaboration: Rooftop was built to make it possible for teams to collaborate on emails and tasks. - Task management: Manage all your tasks and projects in Rooftop. You can build all kinds of workflows and sales pipelines. Learn more about Rooftop

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
India Local product
A web based software to manage customer lifecycle across sales and service functions in small and medium organizations. Learn more about Maple CRM
A web based software meant for Small and Medium businesses to manage their leads and customer accounts.. Supports email campaigns, Accounts, activities, schedules, lead filtering, Quote &Invoice Generation (pdf), Email & SMS templates, quote to invoice conversion, invoice payment tracking/escalation, custom reports, report templates and export to MS-Excel/CSV. Differentiators: 24x7 FREE customer support and FREE API integration with other cloud apps. Learn more about Maple CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
India Local product
Cronberry offers CRM, Lead management, Marketing automation, Digital catalog, custom forms, landing pages to help your business grow Learn more about Cronberry
We have combined marketing automation and lead management together. It helps business owners manage their leads from various sources and their team performance with a single dashboard interface. We combine real-time customer insights, an advanced segmentation engine, and powerful engagement tools into one intelligent marketing automation platform. We help businesses make their marketing relevant by sending personalized messages to the right person, at the right time, using the right channel. Learn more about Cronberry

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
SmartSales is an all-in-one field sales app that eliminates paperwork and allows reps on the road to sell more and better. Learn more about SmartSales
SmartSales is an all-in-one field sales CRM that eliminates paperwork, allows reps on the road to sell more and better, and saves them up to 90 minutes a day. - Territory management: Prospects and customers are geolocated and can be segmented. - Constant accuracy: Stocks, prices, and docs are always up to date. - Keep track of everything: Customize and generate in-depth visit reports as well as succinct notes. - Action-driven: Place orders right away in the app. No more extra waiting time. Learn more about SmartSales

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Partner Insight is the leading SaaS platform for managing partnerships. Onboard, engage and accelerate channel 💰 with automation. Learn more about Partner Insight
Partner Insight unlocks the power of partnership teams by streamlining 🤝 partner onboarding, exchanging customer data and accelerating channel revenue. It helps partnership teams to work in tandem with your partners on a single platform that engages both teams. Our users report scaling partnerships 50% faster with much higher visibility, while growing partner happiness 2X. 💡 Try it for free: https://partnerinsight.io Check our YouTube on partnerships: www.youtube.com/c/PartnerInsight Learn more about Partner Insight

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
India Local product
Miss CRM

Miss CRM

(0) India Local product
A CRM solution and mobile app that provides features to manage customer relationships. Learn more about Miss CRM
A CRM solution and mobile app that provides features to manage customer relationships. Learn more about Miss CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Mailchimp is the #1 email marketing and automations brand that recommends ways to get more opens, clicks, and sales.
Mailchimp is the #1 Email Marketing and Automations brand for growing businesses. We empower businesses around the world to launch, build, and grow their businesses with world-class marketing technology, award-winning customer support, inspiring content & our data-driven recommendations Over 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue, grow their audience, & create effective multichannel marketing campaigns Learn more about Mailchimp

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success. Learn more about Dynamics 365

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today. Learn more about HubSpot CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2022.
ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards , and more. Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week! Learn more about ClickUp

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Zendesk Sell is sales CRM software that helps you close more deals.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient. Learn more about Zendesk Suite

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University, and DHL. Learn more about Freshdesk

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100'000+ paying customers spanning across 179 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful. Learn more about Pipedrive

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work.
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features. *2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research Learn more about Smartsheet

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
ActiveCampaign CRM helps you sell more in less time by combining automated lead prioritization, task creation, and contact management.
ActiveCampaign's CRM combines contact organization with sales automation, helping you sell more in less time. Prioritize your leads, keep track of your tasks, and automate contact management so nothing falls through the cracks. See your whole sales process at a glance and track every interaction, keeping your team on the same page. Features like lead scoring, win probability, and automated segmentation combined with marketing automation turns your team into a well-oiled, deal-closing machine. Learn more about ActiveCampaign

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you -- everywhere you work.
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager. Learn more about Nimble

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Airtable combines an intuitive spreadsheet interface with file attachments, kanban boards, calendars, and other powerful features.
Airtable is the all-in-one collaboration platform that combines the flexibility of a spreadsheet interface with rich features like file attachments, kanban card stacks, calendars, and reporting. Learn more about Airtable

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Get all the tools you will need to build better customer relationships online under one roof.
Sendinblue empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails, SMS messages, chat, CRM, Facebook ads and retargeting ads. What makes us different? Sendinblue is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution. Learn more about Sendinblue

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Run your business your way with a fully integrated CRM for small to medium sized businesses.
Stay organized as you scale and grow. Finally, a CRM that¿s easy to use, fully customizable and puts you in control of how you manage your leads, customers, tasks, team, projects, marketing and more. Create your free account to start customizing your CRM today. Learn more about Marketing 360

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. Learn more about mHelpDesk

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
SharpSpring offers powerful, flexible marketing automation with fully integrated CRM and social media management for agencies and SMBs.
SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com. Learn more about SharpSpring from Constant Contact

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Act! Premium empowers today's small and midsize businesses to market better, sell more, and create customers for life.
Act! Premium, a powerful all-in-one CRM and Marketing Automation tool, is perfect for today's small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or a hybrid deployment (Desktop Sync) for maximum flexibility! Learn more about Act!

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
80k+ ecommerce stores use Omnisend's all-in-one email marketing tool to easily nurture leads and access all relevant customer data.
Omnisend's complete marketing automation platform has everything to scale your online business. This includes a powerful CRM solution that automatically collects, analyzes, and leverages your customer data to create highly-personalized campaigns. Get the full picture of every customer journey and use ecommerce-designed tools to nurture leads and build loyalty. Combine email, SMS & Push for an immersive experience. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more. Learn more about Omnisend

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
Join the teams who've used Pipeline CRM to close $40 billion in sales and counting! Built with the heartbeat of America in mind (thats you), we kept things simple. From our promise to help small to mid sized teams win deals faster. To an easy-to-use cloud-based platform that syncs your team in real time. And a Smart Agenda that builds itself while theyre hard at work. Thats how you spend more time closing deals. And less time trying to. Its that simple. Really. Learn more about Pipeline

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
CRM solution for growing businesses to capture new business, track post sale customer interaction, and project delivery.
Insightly is a powerful, easy to use CRM software with native integrations to Gmail, Office 365, MailChimp, and other popular applications. With more than 1.5 million users in a variety of industries, Insightly is a leading CRM software. Businesses use Insightly to manage contacts at every stage of the sales process, track customer relationships, monitor their sales pipeline, and more. Learn more about Insightly

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM.
With over 5 million users, Odoo is the #1 open-source CRM software! Sales teams can easily keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create incredible marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated app. Learn more about Odoo

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.
Copper is the easy-to-use CRM for businesses on Google Workspace looking to manage more sales leads & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place. Learn more about Copper

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Every CRM tool you need to manage clients, proposals, contracts, invoices, payments, and more. Use code "ONLY1" to start for $1/mo.
The go-to CRM for independent professionals—that's HoneyBook. HoneyBook makes it easy to book more clients, manage projects, and get paid all in one place. With proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience. Get your first 6 months for just $1/mo with code "ONLY1". Learn more about HoneyBook

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Wise Agent helps REALTORS® become more efficient, giving them the opportunity to save time and make more money with less stress.
Wise Agent is a very powerful all-in-one real estate CRM platform combining contact management, lead automation, transaction management and real estate marketing software. We've integrated with other leading real estate technology companies, giving real estate professionals the opportunity to run their entire business on one system. The result is Wise Agent helps REALTORS become more efficient, giving them the opportunity to save time and take on more business. Learn more about Wise Agent

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking
Easy-to-use, affordable, small business contact manager to track contacts, schedule follow-ups, and manage workflows.
BEST FOR 1-20 USER ACCOUNTS - Less Annoying CRM is a simple customer relationship manager built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. All users get an unlimited free 30-day trial to exhaustively test every aspect of the CRM, and customer service is always free by phone and email. Learn more about Less Annoying CRM

Features

  • Contact Management
  • Internal Chat Integration
  • Email Marketing
  • Lead Management
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Interaction Tracking

CRM Software Buyers Guide

What is customer relationship management software?

Customer relationship management (CRM) software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes. It also integrates organizational processes across marketing, sales, and customer service.

The benefits of customer relationship management software

  • Easy access to customer data: A customer relationship management system includes a searchable database that allows users to access client and prospect information during meetings. Some solutions also let users sync information across multiple devices, offering them access to the most up-to-date information on customers from anywhere.
  • Streamlined processes through automation: Customer relationship management software lets users standardize different workflows and processes associated with sales, marketing, and customer support to increase coordination between these teams.
  • Actionable insights on business performance and customer behavior: Vendors of some customer relationship management tools offer analytics functionality, which allows users to create customizable dashboards and reports based on customer data. These reports help in segmenting customers, tracking revenue, and managing personalized campaigns.

Typical features of customer relationship management software

  • Contact management: Create a searchable database of customer and prospect information.
  • Track interactions: Document conversations with customers and prospects on different channels such as phone, email, live chat, or in-person.
  • Lead management: Track and manage leads throughout the customer lifecycle. This involves lead capture, storage, distribution, nurture, segmentation, and pipeline management.
  • Calendar/reminder system: Create reminders about calls or meetings and synchronize these with the user’s calendar. A user can also set reminders via desktop notifications, calendar notifications, emails, or text messages.
  • Document storage: Store, share, and manage documentation and paperwork.
  • Segmentation: Divide the customer base into groups based on attributes such as age, gender, location, and preferences in order to create targeted sales and marketing campaigns.

Considerations when purchasing customer relationship management software

  • Types of customer relationship management tools: A customer relationship management system falls into at least one of three buckets based on their functionalities: sales automation, marketing automation, and customer service and support. Sales automation solutions help users manage inventory, order processing, and sales reporting. Marketing automation solutions help users create and manage marketing campaigns. Customer service software helps track and manage customer queries. Users should assess their customer relationship management system needs and shortlist products that meet their specific needs.
  • Total cost of ownership: The market is flooded with solutions that offer different pricing models depending on functionality breadth and deployment options, among other factors. But these options also differ in the total cost of ownership, depending on multiple criteria such as mode of deployment (cloud-based vs. on-premise), training time and costs, implementation time, and technical support costs.
  • Data storage capabilities: Customer data is at the heart of a customer relationship management system. But the software also stores other data such as customer interactions, calendars, and campaign performance metrics. This makes adequate data storage a must-have when purchasing a solution. Buyers should assess their current data needs and estimate future needs.
  • Adoption of a social customer relationship management system is on the rise: Social media usage is growing faster than ever. According to the Global Digital Report 2019, there are currently about 3.5 billion active social media users, indicating a 9% year-on-year growth compared to 2018. To build a social media strategy, small businesses can use social customer relationship management software that helps them manage their social media channels, run marketing campaigns, and track campaign performance in real time. Capterra's customer relationship management software directory allows you to search for software by the desired feature, including social media integration.
  • AI is the future of small business customer relationship management tools: Small businesses are realizing the role that artificial intelligence (AI) can play in boosting the performance of customer relationship management software. According to a Salesforce survey, fast-growing SMBs are twice as likely to use AI when compared to slow-growing SMBs. An important application of AI in a customer relationship management system is chatbots: According to a Capterra technology trends report, 68% of small and midsize businesses are either currently using or plan to implement chatbots.